Job Description
Forklift operators with pick and pack experience (Order Picker and Reach Truck)
Performs a variety of physical, clerical and customer support tasks associated with distribution, materials handling, inventory control and instrument logistics. Up-to-date certification to operate a forklift is required.
PRIMARY DUTIES AND RESPONSIBILITIES:
May be responsible for any or all of the following:
Picks, packs, loads and ships products to national and international customers and distribution centers
Prepares documentation and products, ensures accuracy of documentation and shipments, and troubleshoots and resolves issues as required
Assists with or coordinates international shipping; reviews, reconciles and approves all incoming international vendor bills
Maintains a clean, orderly and safe warehouse and environment
Investigates and resolves inventory inaccuracies and provides root cause analysis and recommendations for corrective actions
Supports inventory processes, solutions and strategies for the continuous improvement of inventory accuracy and order fulfillment quality; includes cycle counts, data entry, tracking, reconciling, documenting and reporting
Moves and stores equipment, raw materials and inventory for internal and external customers
Supports instrument repair process including daily and routine shipping and receiving; tracks incoming and repaired materials, assuring system and operational readiness for the repair of instruments
Administers instrument repair and field replacement programs, coordinates all failure analysis and reports, issues periodic reports on outstanding deliveries for inbound and outbound units, and coordinates all field returns, worldwide
EDUCATION:
High School diploma or equivalent combination of education and experience required.
Associates degree or equivalent preferred.
REQUIRED SKILLS AND ABILITIES:
Ability to work well under pressure and tight time constraints
Ability to effectively function in a team environment
Ability to prioritize work and handle multiple tasks simultaneously
Good computer skills and knowledge including SAP, Microsoft Word and Excel preferred
Excellent customer service skills
Ability to work flexible hours
Able to follow all Standard Operating Procedures (SOPs) and applicable ISO regulations
Able to properly lift up to 70 pounds; ability to move up to 100 pounds with assistance
Up-to-date certification to operate a forklift is required
Certificate to work with hazardous materials may be required
Knowledge of export documentation and international traffic may be required
Previous experience with dangerous goods is preferred; knowledge of customs rules, regulations and export documentation preferred
PHYSICAL DEMANDS:
Warehouse-type environment
Ability to lift 50lbs.
WORK ENVIRONMENT:
Normal warehouse environment where protective clothing may be required
Moderate to high noise level
While performing the duties of this job, the employee occasionally works near moving mechanical parts and can be exposed to risk of electrical shock
LEVELING GUIDE:
Has developed skills through training or experience
Performs most established procedures and will typically be considered semi-skilled through on-the-job experience
Work typically involves prescribed processes with opportunity for creativity and judgment within established procedures with a moderate degree of supervision
Resolves routine issues with senior staff or supervisory guidance and approval
Full-time