Front Desk Receptionist/Administrative Assistant

Job Description

Piedmont Reproductive Endocrinology Group (PREG) is the Southeast's largest and most trusted network of fertility centers, proudly serving families across six locations in the Carolinas. At PREG, our mission is to create families and make a meaningful difference in every patient's journey to parenthood.

We are currently seeking a Front Desk Receptionist/Administrative Assistant for our Summerville, SC office who is friendly, professional, and passionate about helping others. If you thrive in a supportive and purpose-driven environment, we'd love to hear from you!

What You'll Do:

Greet and check in patients and visitors with a warm, professional demeanor

Manage front desk duties and ensure smooth daily operations

Answer patient inquiries and schedule appointments

Maintain accurate and up-to-date records using our IMS (Information Management System)

Collaborate closely with medical and administrative staff

What We're Looking For:

At least 1 year of customer service experience; medical office experience preferred

Proficient in Microsoft Office

A polished, compassionate presence with excellent interpersonal skills

Detail-oriented and highly organized

Comfortable navigating computer systems; experience with Electronic Medical Records (especially IMS) is a plus

Familiarity with insurance benefits and co-pay/co-insurance collection

Position Details:

Status: Full-time, non-exempt

Schedule: Monday-Thursday, 7:30 AM-4:30 PM Friday, 7:30 AM-12:00 PM

Location: Onsite (in person, Summerville, SC); relocation assistance not provided

Compensation: Based on experience

Benefits Include:

401(k) with company match

Health, dental, and vision insurance

Company-paid STD, LTD, and life insurance

Employee Assistance Program (EAP)

Flexible Spending Account (FSA) & Health Savings Account (HSA)

Paid time off - accrual begins Day 1

6 Paid Company Holidays

Family & Parental Leave

How to Apply: Please submit your resume along with a brief introduction that highlights your relevant experience and explains why you're excited to join PREG. We can't wait to meet you!

Equal Opportunity Employer: PREG is committed to creating an inclusive workplace. We welcome applicants of all backgrounds and do not discriminate based on race, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.

Make a Difference Every Day. At PREG, we're more than a fertility clinic - we're a place where hope begins.

Join us in helping create families and futures.

Please note that a background check is an essential requirement for consideration for this job opening. By applying for this position, you consent to undergo a background check as part of the hiring process. The background check may include but is not limited to verification of employment history, education credentials, criminal record, and any relevant professional licenses or certifications. The results of the background check will be used solely for employment-related purposes and will be handled under applicable laws and regulations. Failure to consent to or successfully pass the background check may result in disqualification from consideration for employment or termination of employment if already hired.

Full-time