Field Service Technician

Transform Your Skills into Solutions; Join Us as a Field Service Technician and Shape Your Career!

As a Field Service Technician in our Retail division, you will provide service for scheduled jobs, emergency repairs, and installations on equipment such as scales, slicers, oven and wrapping station products, and packaging machines—most of which you would find in your local grocery stores and delis.

You will be the face of Bizerba in your region and must be customer-focused, self-motivated, and possess good analytical skills.

We’re offering this excellent opportunity to attend a 6-week, paid training program beginning September 25, 2025, in Richmond, VA, to support our San Antonio, TX territory.

Your tasksPerform on-site repairs, installations, and preventative maintenance on customer equipmentProvide remote troubleshooting support as neededCommunicate effectively with customers, addressing concerns and explaining service work clearlySet up, configure, and troubleshoot both wired and wireless network-connected devicesTravel to customer sites; flexible scheduling including rotational weekend and holiday on-call availability (typically home nightly)Lift and handle equipment weighing between 60–80 lbs; work in various environmental conditionsMaintain personal inventory of service parts, ensuring stock is accurate and in sellable conditionComplete annual inventory counts with less than 5% varianceAccurately record service activity in ADP and SIS systemsClose work order tickets in a timely manner with detailed documentationSubmit expense reports promptly and accuratelyEnsure proper care and upkeep of assigned company vehicle and toolsMaintain all company-issued equipment, including tools, laptop, phone, etc.

Your profileAssociate degree from a technical school or equivalent experienceStrong mechanical aptitude and problem-solving skillsExperience with processor-controlled or PC-based equipment installation and repairProficient in diagnosing and troubleshooting technical issuesFamiliar with TCP/IP networks and system communication protocolsDetail-oriented, organized, and customer-service-focusedValid driver’s license with a clean driving recordAbility to pass a criminal background check and pre-employment drug screening