Project Manager (Contractor Services)

Job Description

Project Manager – Contractor Services

Who you’ll work with:

Join the powerhouse electrical distributor in the construction industry! At Loeb Electric, we’re more than just a distributor—we are the driving force that keeps innovation illuminated and businesses powered. We pride ourselves on being dedicated to our values:

People: Encouraging the success of our people.

Trust: Building relationships among ourselves, customers, vendors & other partners.

Commitment: Continuously striving to deliver high-quality, measurable results.

Innovation: Providing ideas & solutions for our customers.

What we’re looking for:

The Project Manager is responsible for coordination, deployment and everyday flow of Contractor Services Offsite Operations opportunities. Develops and maintains excellent customer relationships to ensure customer satisfaction.

What you will be doing as a key player on our dynamic team:

Effectively manages all assigned projects and tasks, including but not limited to:

Product deliveries

Installation/Project schedule and labor timelines

Inventory management

Milestones and checkpoints

Customer deadlines

Internal reports

Oversees the Contractor Service Offsite Operation process with internal sales and operations team as well as customers for assigned projects.

Communicates effectively with purchasing, operations, and customers on specific details and needs for each project, escalating potential conflicts to avoid impact to the customer.

Creates and maintains project timelines based on customer requirements and expectations.

Reviews project specifications and project-specific documents to define project scope, goals and deliverables.

Identifies risks throughout project and initiates and executes plans to mitigate those risks.

Maintains working knowledge of all operating systems that Loeb Electric utilizes to manage a customer’s project or shop location; verifies order accuracy and data integrity in all systems.

Sets up projects in the appropriate operating system, maintains and updates third party and customer web portals to ensure customers’ database and Loeb’s database are synced.

Initiates delivery of our Offsite Operations services to the customer and oversees all internal and external meetings and training associated with deploying our program.

Responsible for developing standard operating procedures and training for all Contractor Services projects to include both internal and external SOP’s and training.

Educates customers on our process to ensure a successful program.

Schedules and participates in kick-off meetings as needed.

Communicates with operations, sales, and external customers to ensure shipment of materials to the project and schedules are being adhered to.

Identifies regular customer communication needs and provides proactive updates accordingly.

Closes out all project documents in a timely manner and provides assessment of project success to senior leadership.

Participates in customer and/or vendor meetings as needed.

Participates in training opportunities to enhance and maintain personal, product and system knowledge.

Performs system maintenance regularly –ensures all queues are current, inspects unbilled sales orders, open transfers and receivables.

Core Competencies:

Highly organized and detail oriented.

Excellent interpersonal skills.

Strong customer service skills.

Strong written and verbal communication skills

Able to work independently; receives minimal guidance on day-to-day work and deliverables.

Experience:

Minimum 1 year of field or related construction jobsite experience in a customer-facing role.

Prior working knowledge of job site schedules.

Experience in the electrical industry.

Prior job site lead or management experience.

Project Management experience.

Technical Skills:

Proficiency using MS Office, including Outlook, Excel, Word and PowerPoint.

Advanced experience using Excel and functions such as filters, VLOOKUP, SUMIFS, and pivot tables.

Experience with Process Mapping.

Experience with Eclipse and eTurns or another VMI software equivalent.

Smartsheet, Sales Presentation software, Visio, Microsoft Teams.

Education:

Highschool diploma or equivalent required.

College Degree or equivalent work experience, Industry Trade School

EEO and Accommodations

Loeb Electric is an equal opportunity employer committed to fostering an inclusive, diverse, and equitable workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws.

Loeb Electric also considers qualified applicants with criminal histories in accordance with legal requirements. We welcome and encourage applications from individuals with disabilities. Reasonable accommodations are available throughout the selection process—please inform our Talent Acquisition team if you require accommodations during the interview process.

Full-time