IT Systems Specialist

Full-time

Description

Tague Lumber is seeking a Systems Specialist to join their IT staff. The ideal candidate will be a technology enthusiast with an ability to interact with multiple departments and levels of management effectively. A successful candidate will have the ability to work in a family-orientated, fast-paced yet focused, evolving organization and handle multiple tasks in an expedient, efficient manner. The individual will possess a positive attitude and find enjoyment in helping others.

Essential Duties & Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• BisTrack ERP – learn and help others with issues

• Desktop support - troubleshooting applications, printers, desktops, laptops, cell phones, and other technology used

• Help manage in-house VoIP phone system and corporate cell phone account

• Configuration and installation of IT assets (laptops, monitors, cell phones, etc)

• Help manage GPS tracking technology

• Monitor and maintain the IT ticketing system along with the other department members

• Security training

• Travel to other Tague sites as needed

• Participate in the annual physical inventory

• Other department responsibilities not specifically mentioned

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Requirements

Knowledge, Skills & Abilities

• 2 years of help desk or application related IT experience strongly preferred.

• Strong PC skills, including but not limited to experience working in an ERP system & with the MS Office product suite.

• Basic SQL knowledge preferred.

• An individual with the willingness and aptitude to learn is a must.

• Excellent analytical and problem-solving skills.

• Strong time management, communication and organizational skills are essential.

• Attention to quality and a results-driven approach are a must.

• Professional interactive and customer service skills are essential.

• Must have the ability to work for extended hours when needed.

• Knowledge of the building materials industry a plus.