Human Resource Benefits Administrator

Job Description

Virginia Family Dentistry is searching for a Benefits Administrator with previous experience in Human Resources.

The Benefits Administrator is responsible for managing employee benefits in a timely and accurate manner. This role includes ensuring compliance with federal and state regulations, maintaining benefits records, and researching and resolving any benefits related issues accurately and efficiently. The Benefits Administrator must be able to interact effectively with all levels of employees within the organization and works closely with Human Resources and Finance to ensure that benefit activities are executed smoothly and proficiently.

Compensation is contingent on experience.

ESSENTIAL FUNCTIONS

Administer and manage the employee benefit programs including health, vision, life insurance, disability, HSA/FSA, and 401(k) Plan. Facilitate employee enrollments in benefits, processing changes due to life events and managing terminations.

Process COBRA events, track enrollment and payments for terminated employees; monitor end end-of-coverage dates and ensure compliance with COBRA continuation requirements.

Compliance and Regulations: Ensure compliance with all applicable federal, state, and local benefits laws, including ACA, ERISA, and COBRA. Oversee annual ACA reporting.

Serve as the main liaison between the organization, employees, and benefit providers, resolving complex issues and ensuring high-quality service delivery. Respond to and resolve escalated employee benefit questions with professionalism and confidentiality in a timely manner.

Review benefits invoices for accuracy, reconcile monthly, and initiate payments to vendors.

Input new employees into HRIS/Payroll system and create time cards. Responsible for leading benefit overview sessions for new employees during orientation and collecting I-9 documents.

Maintain accurate benefits data within the HRIS/Payroll system, prepare reports and perform regular audits to ensure data integrity.

Lead the open enrollment process, including plan setup in the HRIS/Payroll system, communications, vendor coordination, and employee support.

Worker’s Compensation: Review accident reports and initiate claims to external vendors. Monitor and reconcile related billing.

Manage Employee Wellness Initiatives: Promote and send wellness communications to managers.

Audit Support: Assist with audits by providing necessary documentation and supporting information.

Support benefits-related projects such as plan design changes, system upgrades, and policy updates.

Support the Human Resources team with HR related matters and inquires, and other HR tasks as assigned.

COMPETENCIES

Excellent organizational, problem-solving, and analytical skills with the ability to exercise sound judgement and take initiative.

Exceptional attention to detail.

Prioritize and utilize time to meet deadlines and achieve goals.

Ability to communicate clearly and confidentially in a professional manner, both verbally and in writing.

REQUIRED EDUCATION AND EXPERIENCE

Experience working in Human Resources

PREFERRED EDUCATION AND EXPERIENCE

3-5 years of experience in benefits administration or a similar role

Experience with ADP Workforce Now

Proficient in Microsoft Office Suite (Word, Excel, Outlook)

WORK ENVIRONMENT

Office-based

Ability to work under tight deadlines and may require extended hours, particularly during open enrollment periods

Regular interaction with HR, Finance, and other departments

PHYSICAL DEMANDS

The Benefits Administrator role requires the employee to regularly communicate in person, on the phone, and via email, and/or video conference. The employee is frequently required to stand, walk, stoop, bend, and sit. This job may require the employee to lift files and open file cabinets, and therefore, lift at least 25 pounds on an infrequent basis.

POSTION TYPE AND EXPECTED WORK HOURS

This is a full-time position. Hours of work are Monday through Friday, 8am – 5pm or 9am – 6pm with a one-hour break, generally, from 1:00 pm to 2:00 pm.

TRAVEL

Travel is typically not required for this position. However, the Benefits Administrator may be asked to travel to other Virginia Family Dentistry locations.

About Us

Virginia Family Dentistry is a multi-specialty dental practice serving the greater Richmond area. For 50 years, we continue to proudly provide safe, quality dental care to our community. We are a private dentist-owned practice with 450+ employees, 17 locations, and 70 general dentists and dental specialists. Although we are large, our individual locations have their own personality, pace, and style.

Community

Virginia Family Dentistry aims to be an active partner in the communities we serve. Our offices collectively participate in hundreds of sponsorships, local health fairs, school presentations, and donation drives throughout the year. We encourage staff to participate in community enrichment projects.

Benefits

Full-time employees enjoy an excellent benefits package including:

Health Insurance

Dental care for employee and immediate family, including, virtually all dental services such as orthodontics, implants, root canal treatments, cosmetic, etc.

Vision insurance

Short Term Disability

Long Term Disability

Life Insurance

Flexible Spending Accounts

401(k) Plan with Company Contribution

Paid Time Off

Paid Holidays

Referral Bonus Program

Practice-wide Team Building Events and Fun

Virginia Family Dentistry is an equal opportunity employer.

Full-time