Customer Service Representative - Property Management

Job Description

We are seeking a Customer Service Representative to join our team! You will perform clerical and administrative functions in order to drive company success. We are looking to hire IMMEDIATELY!

Responsibilities:

Answer inbound telephone calls

Assist with tenant issues and work order input

Resolve issues for callers

Greet and assist onsite guests

Draft correspondences and other formal documents

Develop and implement organized filing systems

Process and print rental applications

Accept and process payments over the phone

Perform all other office tasks as assigned

Answer emails and text messages from tenants

Contact all leads looking for rental homes

Set up appointments for showings

Qualifications:

Previous experience in office administration or other related fields

Professional phone answering and speaking

Problem Solving skills and follow up

Ability to prioritize and multitask

Excellent written and verbal communication skills

Strong attention to detail

Strong organizational skills

Ability to deal with multiple phone lines and many callers

We Offer:

Opportunities for career and pay advancement!

Paid Vacation

Paid Holidays!

Great company culture!

Ongoing training and mentorship!

401K - Retirement

Professional development courses provided!

Performance-based incentives!

Opportunities for overtime available!

Company Description

Magnolia Property Management is a family-owned company that focuses on providing excellent service to our owners and tenants. We currently manage more than 1100 properties and are continuing to grow quickly. We have single family residences, multi-family units, and apartment complexes.

Full-time