Front Desk Coordinator

Job Description

Front Desk Coordinator

The primary purpose of the Front Desk Coordinator is to be responsible for scheduling and checking patients in and out for their appointments. This role will report to the Practice Administrator. The role is full-time, Monday-Friday (8am-4:30pm), one Saturday a month (8am-12:30pm). This position is primarily located in Elgin, with travel to our Barrington, Arlington Heights, and Hoffman Estates as needed. The salary is $16.00 - $18.00 per hour + Travel Reimbursement

PRIMARY RESPONSIBILITIES of the Front Desk Coordinator:

Respond to telephone inquiries within the set departmental staffing and time parameters

Register and schedule patients for primary care appointments

Provide knowledgeable and excellent responses to patients in a courteous and professional manner

Verification of insurance as part of the registration and scheduling processes

Ensure accuracy in data entry through a multitude of systems

Update patient demographic and insurance information as required

REQUIRED QUALIFICATIONS of the Front Desk Coordinator:

High school diploma or equivalent required

Ability to work within a database and navigate through a Windows environment required

Bilingual in English and Spanish preferred (speaking, writing, and comprehension)

1-5 years of experience as a healthcare call center representative, patient access representative, patient service representative, medical scheduler, medical assistant, or medical receptionist preferred but not required

Must be able to type a minimum of 30 words per minute with 90% or greater day-to-day

Commitment to company mission statement is required for day-to-day interactions with teammates and patients

SUPERVISORY RESPONSIBILITY of the Front Desk Coordinator:

This position has no supervisory responsibility.

CERTIFICATES, LICENSES, REGISTRATIONS of the Front Desk Coordinator: All employees are required to provide proof of vaccination or exemption.

WAGE of the Front Desk Coordinator:

$16.00 - $18.00 per hour + Travel Reimbursement

ENT is a drug-free environment and an Equal Opportunity Employer. We offer competitive salaries and benefits, including medical/dental, life and disability coverage, generous vision benefits, a 401 (k) plan with a match, vacation time, and weekends and major holidays off.

Full-time