Administrative Assistant

Our client is a reputable hospital in Boston seeking a dedicated and detail-oriented Administrative Assistant to provide direct administrative and clinical support to a medical professional.

This is an excellent opportunity for an entry-level professional eager to work in a fast-paced, patient-centered environment and grow within the healthcare field.

Key Responsibilities:Manage the medical professional’s clinic schedule, including patient appointments, cases, and meetings.Coordinate operating room bookings, imaging studies, and pre-/post-operative appointments.Maintain calendar and ensure all appointments are accurately documented and confirmed.Serve as the first point of contact for patients via phone, email, and in person.Answer questions, provide appointment reminders, and help patients navigate next steps in their care.Obtain and verify patient information and insurance prior to visits.Prepare and manage patient charts, medical records, and prior authorizations.Process referrals, forms, and follow-up paperwork in a timely and HIPAA-compliant manner.Work closely with the team and other departments to ensure seamless care coordination.Support the clinic during in-person visits (e.g., rooming patients, preparing documentation).Assist in tracking surgical cases, follow-ups, and cancellations.Ensure that patient experience aligns with hospital’s standards of excellence.

Qualifications:Bachelor's degree in health science, health administration or psychology preferred.

No prior clinical experience necessary – ideal for recent graduates or those looking to enter healthcare.Must have prior customer service experience.Strong organizational skills with attention to detail and follow-through.Excellent verbal and written communication skills.Compassionate, dependable, and team-oriented.