EMR SUPPORT SPEC

About the Role:

We are seeking an experienced EMR Support Specialist to join our team at UAB Medical West Clinic Services department. As an EMR Support Specialist, you will be responsible for providing technical support and troubleshooting assistance to end-users of our Electronic Medical Record (EMR) system. Your primary goal will be to ensure that our EMR system is functioning efficiently and effectively, and that our end-users are able to utilize the system to its fullest potential.

Minimum Qualifications:

High school diploma or equivalent

Minimum of one (1) year experience in a health care setting utilizing an electronic medical record (EMR) required.

Strong problem-solving and analytical skills

Excellent communication and interpersonal skills Preferred Qualifications:

Certified Medical Assistant (CMA) or LPN preferred.

Experience with EMR system

Experience in the healthcare industry

Certification in relevant technical areas Responsibilities:

Provide technical support and troubleshooting assistance to end-users of our EMR system

Collaborate with other IT professionals to identify and resolve technical issues

Maintain accurate records of all support requests and resolutions

Develop and deliver training materials to end-users to improve their understanding and utilization of the EMR system

Stay up-to-date with the latest EMR technologies and trends to ensure that our system remains cutting-edge and effective

Skills:

As an EMR Support Specialist, you will utilize your strong technical skills to provide support and troubleshooting assistance to end-users of our EMR system. You will also utilize your excellent communication and interpersonal skills to collaborate with other IT professionals and end-users to identify and resolve technical issues. Your problem-solving and analytical skills will be essential in maintaining accurate records of all support requests and resolutions, and in developing and delivering training materials to end-users to improve their understanding and utilization of the EMR system. Additionally, your knowledge of the latest EMR technologies and trends will be critical in ensuring that our system remains cutting-edge and effective.