Supervisor, Warehouse Operations

POSITION: Supervisor, Warehouse Operations

FULL-TIME/PART-TIME: Full Time

LOCATION: Columbus, OH

React Health is a fast-paced, growth-driven manufacturer and distributor of medical equipment, dedicated to supporting patients, caregivers, physicians, and healthcare providers. With a focus on respiratory and sleep health sectors, we offer a comprehensive range of products and services across acute care, non-acute care, and home medical equipment. By integrating manufacturing and distribution, React Health addresses the needs of both undiagnosed individuals and those requiring therapy after diagnosis, particularly within the sleep and respiratory care sectors.

GENERAL SUMMARY

As a supervisor you will lead the warehouse staff responsible for all receiving, inventory, and fulfillment activity in our facility. Fulfillment includes the transfer of raw materials, components, and finished products to internal or external customers.

QUALIFICATIONS

Requires a high school diploma or equivalent

2+ years’ experience working in material handling and/or coordinating

Experience working with quality control systems, preferably in a medical device or in a GMP/ISO environment

Excellent ability to follow Standard Operation Procedures

General mechanical aptitude

Computer knowledge

Familiarity with forklift and work assist vehicles (electric)

Preferred Education

N/A

Preferred Experience

Excellent attention to detail and project management skills.

Excellent written/oral communication skills required. Must be able to work effectively with diverse groups of people.

Physical Demands

Requires normal visual acuity and hearing.

Typically, employees sit comfortably to do their work, interspersed by brief periods of standing, walking, bending, carrying papers and books, and extensive periods requiring the use of computer terminals to accomplish work objectives.

Required to sit and use their hands and fingers to handle or feel and manipulate keys on a keyboard.

Additional skills may be required to perform additional task(s) specific to work location, department or line of business.

Working Conditions

Predominantly operates in an office environment. Some work (less than 5%) requires moving and lifting of heavy networking equipment.

DUTIES AND ESSENTIAL FUNCTIONS

Each Employee consistently demonstrates the following essential functions:

Work cross-functionally to identify and eliminate all barriers and support the business as we work to achieve financial goals.

Maintain and develop key strategic relationships with the warehouse staff and other internal teams outside of the Woodinville warehouse

Oversee receiving/stores and shipping teams

Help maintain standards of health and safety, hygiene, and security

Monitor key performance indicators for improvement and control purposes

Monitor inventory accuracy by performing or guiding cycle counts and assisting with resolving discrepancies

Work closely with other departments including quality, marketing, service, and engineering to ensure material requirements are satisfied and space in the warehouse is being fully utilized

Maintain and update existing SOPs; assist with the creation of new SOPs as needed

Identify cost saving opportunities and drive execution of initiatives with management team

Deliver on fiscal year inventory goals and objectives

Customer Service & Support: Consistently meet internal and external customer needs & expectations.

Learn about the customer's supply chain challenges and objectives, both internal and external

Liaison with other operations and supply chain teams to share best practices

Collaborate with internal operations and logistics partners to improve asset velocity

Deliver process efficiencies that result in lower cost or higher asset productivity

Analyze service and cost to determine areas of opportunity & drive results

Key Performance Indicators: Inventory accuracy within ERP systems / Timely receipt of inventory and variance reconciliation/ Warehouse pick and ship accuracies / Order volume processed

Attends and participates in departmental meetings.

Attends seminars and training sessions necessary to maintain appropriate level of professional competence.

Ensures all department compliance guidelines are met.

Follow evidence base standards of medical care through adherence to existing policies and procedures.

Attends all meetings, in-services training, or continuing education as delegated by the supervisor.

Provides customer focused interactions.

Performs all duties necessary for the department as per department policies and procedures.

Performs other duties and responsibilities as delegated by the supervisor within the scope of practice and the responsibilities in the department.

Reasonable accommodations may be made to accommodate individuals with disabilities to perform the basic functions of the position without compromising client care. React Health is an Equal Opportunity/Affirmative Action Employer and is committed to providing a drug-free workplace. We are an Equal-Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.