SCADA Systems Engineer

Salary: $88,248.41 - $131,005.17 Annually

Location : Goodyear, AZ

Job Type: Full-Time Regular

Job Number: FY2600525

Division: ITS-Information & Technology Services Department

Department: Information Technology

Opening Date: 08/08/2025

Closing Date: 8/22/2025 5:00 PM Arizona

FLSA: Exempt

Job Description Summary

Manages real-time Supervisory Control and Data Acquisition (SCADA) Management System for water and wastewater.

The ideal candidate is a highly skilled and motivated SCADA Systems Engineer with hands-on experience designing, implementing, and maintaining SCADA systems in an industrial or utility setting. The ideal candidate brings deep knowledge of SCADA platforms (such as Wonderware, Ignition, or Siemens), strong proficiency in Active Directory management, and a solid understanding of cybersecurity best practices in Operational Technology (OT) environments. They will need to demonstrate strong troubleshooting abilities, the ability to work collaboratively across IT and OT teams, and a commitment to optimizing performance, security, and system availability. The ideal candidate will have experience integrating SCADA with enterprise networks, leading system upgrades, managing PLC programs, and producing insightful data reports for operational decision-making.

At the City of Goodyear, you will be a part of an organization that values its employees as its greatest asset. You will become part of a dedicated team of professionals that are committed to build and maintain a highly engaged workforce. You will be challenged to learn and grow in an environment that values employee development and career-building. You will thrive in a culture of innovation. We believe that successful employees are those that possess these six core values:

Adaptability - Integrity - Initiative - Empathy - Optimism - Innovation

Only a limited number of the most qualified applicants meeting the City's requirements will be invited for an interview. The examination process for this position will consist of a panel interview. All communication regarding application status and interview notifications will be sent via email- please monitor your junk/spam email for communication as it will come from a system generated source.

Essential Functions

This information is intended to be descriptive of the key responsibilities of the position. The following functions do not identify all duties performed by the incumbent. Other duties and responsibilities will be performed as assigned.

Works within the Water Department's SCADA environment and requires a working knowledge of SCADA concepts, processes, components, applications, communication links, etc.

Participates in conceptualizing, designing, testing, implementing, maintaining, securing, documenting, and proactively managing Information Technology infrastructure and all associated management tools. This is to include (but not limited to): Radio, wired and wireless networks; physical and virtual servers; enterprise storage systems; and infrastructure systems and applications, archive and backup systems, datacenter systems, cloud solutions, and security systems.

Responsible for creating and maintaining comprehensive diagrams and supporting documentation for all areas of responsibility including, but not limited to network configuration(s), physical and logical data flows, application to hardware dependencies, configuration management, hardware and software standards, disaster recovery preparedness, asset management, and operational governance including standard operating procedures or guidelines, change management, and incident management.

Provides consulting, instruction, direction and technical assistance to other departments and divisions: as required for architectural design of core management systems as well as application platforms, security, and storage and/or backup related objectives. Interfaces with users, consultants, technical teams and vendors for maximum guidance in determining the most appropriate selection of technologies.

Works independently as assigned and consults with peers and management team before deciding on final solutions.

Manages crisis and incidents and provides on-call support during non-business hours daily and/or as needed.

Serves as the project manager for assigned projects and ensures their successful completion according to budget, schedule, and quality deliverables.

Mentors and provides technical assistance as needed to help less experienced staff within the departments.

Provides customer service and technical support as needed and other related duties as assigned. Requirements

Formal Education/Knowledge: Work requires broad knowledge in a general professional or technical field. Knowledge is normally acquired through four years of college resulting in a Bachelor's degree or equivalent.

Experience: Minimum four years of experience in a related field.

Certifications and Other Requirements: Valid Operators Driver's License.

Reading: Work requires the ability to read technical manuals, installation instructions, and troubleshooting documents. Ability to read literature, books, reviews, scientific or technical journals, abstracts, financial reports, and/or legal documents.

Math: Work requires the ability to perform general math calculations such as addition, subtraction, multiplication, division, and evaluate statistical information. Ability to deal with a system of real numbers; practical application of fractions, percentages, ratios/proportions and measurement.

Writing: Work requires the ability to write reports, memos, instruction documents, spreadsheets, forms, and troubleshooting documents.

Managerial: Job has no responsibility for the direction or supervision of others but may provide advice/direction to an employee with less experience/skill or tenure.

Budget Responsibility: Moderate - Supports the preparation of budget documents; may do research to justify data used in documents for a unit or division of a department. May recommend budget allocations. Often compiles data and/or enters or oversees data entry. May have responsibility for monitoring budget expenditures (typically non-discretionary expenditures).

Policy/Decision Making: Moderate - The employee normally performs the duty assignment according to his or her own judgment, requesting supervisory assistance only when necessary. Projects and daily work are managed with little oversight, however special assignments and significant work products may be reviewed upon completionTypically positions in this category are supervisor to mid-management jobs.

Technical Skills: Comprehensive Application - Work requires advanced skills and knowledge in approaches and systems, which affect the design and implementation of major programs, solutions for highly complex issues, and/or processes organization-wide. Independent judgment and decision-making abilities are necessary to apply technical skills effectively.

Interpersonal/Human Relations Skills: Moderate - Interactions at this level typically result in recommendations regarding policy development, changes in policy, and implementation of policies. Interactions at this level are typically concerned with providing communications at higher levels of organizational operations and may utilize activities such as evaluating customer satisfaction, developing cooperative associations, and allocating resources to improve work operations, work quality, overall achievement of organizational goals and objectives, and customer satisfaction.

12 Month Objectives

Within 30 Days-Objective: Orientation & Relationship Building

Become familiar with the organization's SCADA and industrial control systems, IT systems infrastructure, and team responsibilities.

Meet with Operations, IT, Water Department leadership, and vendor stakeholders to understand current system configurations, workflows, and priorities.

Understand the regulatory and security environment affecting SCADA operations. Objective: Embrace Goodyear Core Values and Align with Division Culture

Learn and demonstrate the City of Goodyear's 6 Core Values: Integrity, Empathy, Optimism, Adaptability, Initiative, and Innovation. Within 60 Days-Objective: Assess SCADA System Health and Security Posture

Conduct a baseline assessment of current SCADA system performance, availability, and resilience.

Review existing cybersecurity protocols, user access configurations (including Active Directory integrations), and system patching levels.

Document gaps and recommend remediation strategies where necessary. Within 6 Months-Objective: Improve System Reliability and Visibility

Work with stakeholders and support staff to develop and implement proactive monitoring for SCADA system health and performance, leveraging analytics and alerts.

Design and deploy dashboards or reporting tools to enhance visibility for operations and management.

Begin implementing minor improvements or upgrades based on previously documented gaps. Objective: Strengthen Network Integration and Cybersecurity

Collaborate with IT Security and Network to improve segmentation, firewall rules, and VPN configurations to better protect SCADA infrastructure.

Review and update Group Policy Objects (GPOs), role-based access, and other AD-related configurations to align with security best practices.

Initiate or refine incident response and change control processes specific to SCADA. Objective: Review and Document System Architecture

Inventory and document the current SCADA architecture, including PLCs, HMIs, servers, communications protocols (MODBUS, DNP3, etc.), and backup configurations.

Identify opportunities to optimize configuration and streamline integration with enterprise IT systems. Within 12 Months-Objective: Lead Major SCADA System Upgrade or Enhancement

Work with operations to plan and execute major upgrades to the SCADA platform or HMI systems, ensuring minimal downtime and full testing.

Document change management steps, rollback plans, and stakeholder communication protocols. Objective: Establish Long-Term SCADA Strategy

Develop a 3-5 year roadmap for SCADA modernization, including integration with smart technologies, remote access, analytics, and data historian capabilities.

Provide recommendations on toolsets, vendor relationships, and emerging technologies for improved resilience and functionality.

The City of Goodyear offers a highly competitive benefits package including:

Vacation Leave: 14 days per year, increasing with longevity. Goodyear offers an enhanced vacation benefit of recognizing total years of service under all Arizona public retirement systems for accruing vacation.

Sick Leave: 12 days per year

Holidays: 12 paid holidays per year, including one floating holiday the first full pay period of January

Flexible Holiday: 24 hours per calendar year (prorated based on hire date)

Health Insurance: Three health plans available to select from at a group rate

Dental Insurance: Two dental plans available to select from at a group rate

Vision Insurance: Available at a group rate

Flexible Spending Accounts: Health Care and Dependent Care accounts available

Short Term Disability Insurance: City-paid coverage

Cancer Benefit: City-paid coverage

Life Insurance: City-paid insurance valued at twice the annual salary ($400,000 maximum); additional life insurance for self and/or dependent is available at employee's cost

Longevity pay beginning at year six

Tuition Assistance: $5,250 per calendar year

Employee Assistance Program

Onsite wellness center/clinic

Access to the Goodyear Recreation Center

Robust employee well-being program

Free identify theft monitoring and protection with Aura

457 Deferred Compensation Plan: 2% city match (employee contributes 1%)

Retirement Health Savings: $22.50 city contribution (employee contributes $12.50 per pay period)

Retirement: Arizona State Retirement System (ASRS) Defined Benefit plan with mandatory city and employee contributions currently at 12.00%. Plan includes Long Term Disability Benefit.

01

Do you possess a valid Driver's license?

Yes

No

02

Please indicate your highest level of education:

High School Diploma or GED

Associate's Degree

Bachelor's Degree or above

03

How many years in a SCADA Systems Engineer or related field n do you possess?

Under 4 years

4-5 years

6-7 years

8+ years

04

How many years of experience do you have configuring and managing SCADA systems (e.g., Wonderware, FactoryTalk, AVEVA, Studio 5000, Logix 500 and 5000, Ignition, GE Proficy)?

No experience

Under 1 year

1-3 years

4+ years

05

Please list platforms you've worked with and your responsibilities.

06

How many years of experience do you have managing Active Directory in a critical infrastructure or industrial environment?

No experience

Under 1 year

1-3 years

4+ years

07

Please describe your experience with GPOs, user management, and RBAC.

08

What experience do you have implementing cybersecurity protocols and tools in SCADA environments?

No experience

Under 1 year

1-3 years

4+ years

09

Include any work with network segmentation, firewalls, or threat detection.

10

What is your experience setting up network communication for SCADA and PLC data transfer?

No experience

Under 1 year

1-3 years

4+ years

11

List a typical network topology used in SCADA systems.

12

What is your experience using scripting languages (e.g., PowerShell, Python, Ladder Logic, FBD, ST and SFC) to automate tasks in SCADA or related systems?

No experience

Under 1 year

1-3 years

4+years

13

Please provide examples of using languages to automate SCADA or related systems.

Required Question