Seasonal Visitor Center Associate

Job Description

Description:

Position Title: Seasonal Visitor Center Associate

Reports To: Visitor Center Manager

Job Category: Seasonal, Non-Exempt

Schedule: Varies, weekends and evenings required

Salary: $16.00/hour

JOB DESCRIPTION

Boyce Thompson Arboretum seeks an experienced and energetic sales assistant to provide admission, retail, and membership sales and customer service support. They should have strong interpersonal skills and the ability to work with a wide range of visitors. The ideal candidate must be self-motivated, professional, and have excellent verbal communication skills.

About Us

In 1924, Boyce Thompson Arboretum (BTA) was founded by mining magnate Colonel William Boyce Thompson. The desert landscape inspired Colonel Thompson to create the arboretum with the mission of educating people about desert plants and their uses in an arid environment.

This mission continues today, and Boyce Thompson Arboretum has grown in mission and size over its 100-year history. As an independent non-profit organization, the arboretum is located in Superior, Arizona. Situated at the base of Picket Post Mountain and adjacent to the Tonto National Forest, the Arboretum is located approximately

40 minutes from Mesa and one hour from downtown Phoenix. BTA welcomes over 145,000 visitors annually. At 372 acres, BTA is Arizona's oldest and largest botanical garden. BTA's collection comprises 4,030 taxa, 405 rare/endangered species, and over 30,000 individual plants. Along over 5 miles of trails, you will find plant exhibits from 11 of the world's deserts, a native riparian habitat, and colorful specialty gardens displayed alongside native Sonoran Desert vegetation. As an Audubon Important Bird Area, you will encounter many of the 275 bird species identified at BTA along with other native wildlife. It is not uncommon to see javelinas, bobcats, and a variety of native and migratory birds while working, hiking, and enjoying the grounds. BTA is an equal-opportunity equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Boyce Thompson Arboretum is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Duties and Responsibilities

Operate point-of-sale to sell admission tickets, merchandise, and memberships

Provide excellent customer service support for visitors and special event attendees

Answering phone calls

Provide radio support to staff and visitors

Ensure gift shop and Visitor Center cleanliness and orderliness

Counts and balances cash drawers, safes, and receipts according to cash handling training

Stocks shelves and counters with merchandise in orderly appearance

Waters potted plants in the retail nursery

Performs regular cleaning duties, which include sweeping, dusting, mopping, and vacuuming.

Assist Janitorial staff on high volume visitor days with bathroom maintenance and trash pickup as needed.

Perform assigned tasks to the specifications of the Supervisor

Other duties as assigned

Knowledge, skills, and abilities

Excellent interpersonal and customer service skills

Strong written and verbal communication skills

Knowledge of basic arithmetic, computers, point of sale, spreadsheets, office equipment etc.

Ability to effectively communicate with Supervisors and other Staff or Volunteers

Minimum Requirements

Education: High school diploma or GED

Experience in retail sales, office administration, stocking or equivalent

Ability to pass background and credit check

Certifications/Licenses: Valid AZ driver’s license

Physical Requirements

Ability to work outside in extreme weather conditions. Summer temperatures may exceed 110 degrees F.

Must be able to work at least one weekend day and occasional evenings.

Ability to lift 50 lbs and traverse uneven terrain and hiking conditions.

Must be able to stand, walk on uneven terrain, sit, reach with hands and arms, climb or balance, stoop or kneel, talk, and hear, and use fingers and hands to feel objects, tools or controls.

Fully functional vision is required (prescription lenses are acceptable).

Full-time