Receptionist

Overview

Position: Receptionist

Department: Reading Citadel Corps

Availability of Position: 08/14/2025

Schedule: Full time; Monday – Friday, 8:00am-4:30pm

Reporting Relationship: Family Services Supervisor and Director of Social Services

Salary and Grade: $14.00 p/hr; 72 Non-Exempt

The Salvation Army is hiring and offers truly excellent benefit package to eligible employees including:

Generous paid time off every year that includes: holidays, up to 3 personal days, vacation time and sick time.

Employer funded Pension Plan (company contributions begin after 1 year of employment)

Comprehensive health care coverage with low cost employee premiums, co-pays and deductibles

Eligibility for supplemental insurance plans including Short Term Disability, AFLAC and Voluntary Term Life

Flexible Spending Accounts

Remitted Tuition Program

Eligibility for the Federal Government’s Public Student Loan Forgiveness Program

Most importantly – a job with a good purpose!

Position Overview: Provide administrative and customer support to all Social Services and Administrative departments.

Responsibilities

Administrative duties such as greeting individuals coming into the building, answering phones, receiving/sending faxes, filing for the Family Services Department.

Professionally greet everyone who calls or comes to the building and appropriately refer them to the right staff member.

Ensure that visitors are signed in and out of the building to ensure security within the building.

Perform pre-screens for Family Services clients including providing an explanation of all required documentation for appointments and program eligibility.

Provide paperwork for utility and other services as needed including collecting and copying documentation required by each program.

Schedule clients for appointments within the Family Services Department.

Refer clients to other agencies when appropriate.

Process-in-kind donations according to policy, including organizing and rotating daily donations in the reception area.

Assist in maintaining and updating the Social Services Database, Healthify Database, Internal Referral Tracking, etc. to ensure accurate records as needed for statistical and billing purposes.

Assist in the completion of UGI CAP/OpSHARE phone calls and enrollments, including ordering UGI paperwork.

Assist in the distribution of food, clothing or other commodities, including Thanksgiving and Christmas assistance programs as necessary.

Assist with home visits as needed.

Performs all other related duties as assigned.

The above list of job duties is not exclusive or exhaustive and the candidate will be required to undertake such tasks as may reasonably be expected within the scope of the post.

Qualifications

High School Diploma/GED

Valid PA Driver’s License

Excellent telephone and interpersonal skills

Skilled in Microsoft Office programs (Word, Excel, Access, etc.).

Must be bilingual, Spanish – English, in both verbal and written communication to best serve the community

Child Protection Clearances PA Act 153 requires that all prospective employees complete the following clearance and background checks prior to employment: PA Child Abuse History Clearance, PA State Police Criminal Record Check and FBI Criminal Record/Fingerprint Check. Meets the Child Protection Clearances required by PA Act 153 to include PA Child Abuse History Clearance, PA State Police Criminal Record Check and FBI Criminal Record Check along with renewals every five years.

Must have an understanding of and support for the Mission of The Salvation Army.

Contact: Please submit your resume and cover letter as instructed below.

External candidates interested in this position please apply online at

Internal candidates interested in applying for this position please apply at

No Phone Calls Please.

Released by the Divisional Human Resources Department on August 8, 2025

All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, disability or protected veteran status.

The Salvation Army’s Mission Statement

The Salvation Army, an international movement, is an evangelical part of the universal Christian church.

Its message is based on the Bible. Its ministry is motivated by the love of God.

Its mission is to preach the gospel of Jesus Christ

and to meet human needs in His name without discrimination.

Requisition No. 2454