Tool Department & Contractor Sales

Job Details

Rons Lumber - Howe, OK

Ron's Lumber & Home Center

Description

What You Will Do and How You Will Contribute

Greet and assist customers to create a welcoming and helpful shopping experience

Help customers find the right products, provide recommendations and suggest solutions for their projects

Stock and organize merchandise to keep the store clean, safe and well-presented

Answer phone calls promptly and professionally, addressing customer questions and needs

Assist with inventory tasks including cycle counts, stock verification and record-keeping

Upsell related items and promote the Do It Best rewards program to build customer loyalty

Follow all company procedures to help ensure smooth daily store operations

Process sales accurately and follow proper cash handling procedures at checkout

Continue building product knowledge across all departments to enhance service and sales opportunities

Address and resolve customer concerns with the support of management as needed

Maintain a clean, safe and organized work area throughout each shift

Complete all assigned training to stay current on products and company policies

Support other departments as needed to ensure excellent service across the store

Perform other duties as assigned by supervisors or management

What You Will Bring to Our Team

High school diploma or equivalent preferred

Comfortable using computers and POS (point-of-sale) systems

Previous retail or related experience is a plus

Familiarity with inventory tasks like cycle counting is helpful

Strong customer service mindset with a willingness to go the extra mile

Team player attitude with flexibility to support wherever needed

Ability to manage multiple tasks and stay adaptable in a fast-paced environment

Problem-solving mindset with the ability to anticipate customer needs and offer effective solutions

Physically able to lift and carry 25–50 lbs, bend, twist, squat and reach during your shift

Available to work a flexible schedule including nights and weekends based on business needs

Bonus qualities we're looking for:

Working knowledge of power and hand tools

Experience with building, DIY projects or basic construction

Confidence in answering general construction-related questions accurately

What’s It Like To Work for Nation’s Best?

Teamwork: All of our positions, in all of our stores, are hands-on. We work together, whenever necessary, to ensure a positive customer experience every time, every day

Support: We have local resources and a Dallas Support Team to help you along the way and to partner on projects, as appropriate

Autonomy: We empower entrepreneurial spirit in all our associates

Relationships: We believe the core of our business is the relationships we build

Continuous Improvement: We are focused on continuous improvement, ensuring expertise and solid best practices are shared across all of our divisions and stores

Efficiencies: We maximize efficiency through best-in-class technology and consistent business practices nationwide

Growth Mindset: We are focused on long-term growth, both in our associates and the company

Atmosphere: This is not a suit-and-tie environment. We roll up our sleeves and get the job done

Community Service: Our divisions and associates are committed to serving and contributing to the communities in which we live and work

Safety: We strive to provide a work environment that is safe and healthy for all of our associates and customers. We want everyone to go home in the same condition in which they came to work that day