Bakery Manager

Job Description

Location: Phoenix, AZ (4050 E Cotton Center Blvd Ste 65, Phoenix, AZ 85040)

Salary: $85,000/year

At Too Sweet Cakes, we value professionalism, efficiency, and dedication to quality. As a Bakery Manager, you will play a crucial role in overseeing the daily operations of our Phoenix facility, ensuring smooth production, packaging, and delivery while maintaining the highest standards of professionalism and ethics. This role requires a strong leadership presence, proactive problem-solving, and the ability to hold yourself and your team accountable to deadlines, quality standards, and operational goals.

Daily Operations & Oversight

Conduct daily stand-up meetings to clearly communicate expectations, assign tasks, and confirm follow-through

Oversee all aspects of bakery operations, including production, packaging, and deliveries

Set production schedules and workflow to meet wholesale and daily production demands, proactively adjusting for changes in orders or staffing

Maintain a positive, professional, and organized work environment with a consistent leadership presence on the floor during peak hours

Follow up on assigned tasks to ensure timely and accurate completion

Perform additional duties as needed

Purchasing & Inventory Management

Manage purchasing and inventory, ensuring supplies are stocked and vendors are providing competitive rates and solutions

Conduct quarterly inventory checks and maintain proper stock rotation and sanitation standards

Track inventory levels daily and place necessary orders to prevent shortages or overstocking

Work within budget constraints to track and manage monthly Cost of Goods Sold (COGS)

Staff Management & Scheduling

Develop and manage weekly team schedules, approve payroll, and monitor overtime and PTO requests

Ensure all new hire paperwork is completed before the first scheduled shift and assist in onboarding

Approve or decline time-off requests via 7Shifts and ADP

Monitor and approve sick pay requests and PTO in ADP

Add employees to Slack for workplace communication

Schedule and conduct monthly one-on-one meetings with team members and shift leads to address performance, provide coaching, and reinforce expectations

Lead regular team meetings to share updates, set priorities, and strengthen team alignment

Conduct performance reviews: 30-day Check-In for New Hires, 90-Day Review for New Hires, Ongoing Quarterly Reviews (every 3 months)

Partner with Regional Manager and Human Resources to handle disciplinary actions, ensuring feedback is clear, timely, and documented

Maintain consistent and professional communication with the team to prevent misunderstandings or gaps in accountability

Administrative & Financial Responsibilities

Maintain and manage bakery email communications, including wholesale accounts, seasonal updates, and order management

Submit weekly receipts and invoices to the accounting team

Ensure timely approval of payroll submissions

Maintain accurate records of employee hours, sick pay, and PTO

Equipment & Technology Proficiency

Train employees on bakery equipment such as mixers, ovens, ranges, and proofers

Ensure proper handling and maintenance of all production and packaging equipment

Utilize software and technology efficiently, including MacBook, printer, Excel, Word, Netsuite, ADP, and 7Shifts

Health, Safety & Compliance

Enforce good manufacturing practices and ensure compliance with health and safety standards

Maintain sanitation and cleanliness across production and packaging areas

Foster a culture of respect, inclusion, and accountability among employees

Address workplace conduct issues promptly and enforce disciplinary measures as necessary

Requirements

Minimum of 3-5 years of experience in bakery management or a related field

Proven ability to follow through on commitments, hold teams accountable, and proactively solve problems

Strong leadership and team management skills with the ability to model professionalism consistently

Ability to work efficiently in a fast-paced environment

Excellent communication and organizational abilities

Proficiency in relevant software, including Excel, Wherefour, ADP, and 7Shifts

Knowledge of bakery equipment operation and maintenance

Ability to manage vendor relations and inventory effectively

Ability to lift 50+ lbs regularly

Prolonged periods of standing and repetitive movements

Benefits

Paid Time Off: 1 week (40 hours) annually, must be used within 12 months; no carryover or payout upon separation.

Sick Pay: Up to 40 hours annually, with rollover per company handbook.

Health Benefits: Regence Blue Cross Blue Shield (medical, dental, vision) after 90 days; company covers employee premiums, dependents at employee’s expense (pre-tax deductions).

At-Will Employment: Employment may be terminated by either party at any time; the company reserves the right to terminate if the role is not a good fit.

Full-time