DevOps Engineer

Job Title: DevOps Engineer

Reporting to: DevOps and Automation Manager

Position Type: Permanent, Mon-Fri, 9-5

Location: Bridgend, Wales, 3 days a week onsite

Why Tokio Marine HCC?

Standing still is not an option in the current world of Insurance. TMHCC are one of the world’s leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, and so is a desire to grow and provide creative and innovative solutions to our clients.

Job Purpose:

The role of DevOps Engineer is to play a significant part in the software delivery process for all TMHCC International applications. The DevOps Engineer will support specific activities to improve development processes and the optimization of releases procedures.

Key Responsibilities:

Install, deploy and configure .Net Applications and other Web Applications.

Use Microsoft SQL Server Management Studio to manage databases, permissions backups and deploying SQL scripts.

Deploy changes across environments following a structured approach e.g. via DEV, TEST and then to PRD depending on sign-off and approval, as per the Release Notes provided.

Setup and manage servers via virtualization software such as VMWare, including tuning and performance monitoring.

Install and configure bespoke off-the-shelf applications including, but not limited to, Microsoft BizTalk and Dynamic CRM, Pega.

Develop and maintain installation and configuration procedures/documentation for deployments and troubleshooting.

Communicate with and manage stakeholder expectations in a professional manner.

Contribute to and maintain environment standards. Ownership of all environment documentation, ensuring change control is applied and all versions are current. Identification of technical documentation gaps the remediation of such gaps.

Ensure adherence to existing Change Management Policy.

Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.

Use Windows Active Directory to administer user permissions, managing/creating service accounts and group membership.

Assist in disaster recovery planning and testing for TMHCC International applications.

Assist with out of hours deployments where required.

Identify automation opportunities with regular, frequent maintenance activities, such as deployments and refreshes.

Work closely with other Product Engineering, QE, Platform and Support engineers to develop efficient and effective CI/CD pipelines and processes.

Develop policies, standards, guidelines, governance and related guidance for both CI/CD operations and for Software Engineers, including relevant training.

Create and maintain fully automated CI build processes for multiple environments used by multiple applications and components.

Promote a culture of collaboration, innovation and transparency across the organisation.

Attend the monthly DevOps Community of Practice forum.

Performance Objectives:

Meet SLAs for Deployment activities.

Identify and implement automation wherever possible, and guiding engineering teams to “self-serve” where appropriate.

Develop, maintain, and improve CI/CD processes across the estate.

Skills and Experience Specification:

Essential:

Proven experience working with application deployment/configuration

Background in software development, testing, or support

Proven ability in troubleshooting environment and application issues

Proven experience working with and managing stakeholders

Good communication skills (verbal and written)

Experience creating and maintaining build and deployment pipelines

Experience with automation

Windows Server

SQL Server Management Studio

IIS and Apache Tomcat (Web services)

Virtualisation software

Package management tools like CloudSmith or JFrog Artifactory

Container management e.g., minikube, docker or Kubernetes

CICD process with ideally with SAST and SCA code analysis

DevOps tools: Git repo, Azure DevOps, Azure, GitHub, GitHub Actions, AWS CI/CD tools, TeamCity, OctopusDeploy, Terraform, Ansible

PowerShell

Azure and AWS fundamentals

Desirable:

Experience of working with third-party software suppliers

Experience in the Insurance Industry

Exposure to Application support and systems administration

Experience supporting web applications and related technologies

Experience in leading deployment automation initiatives across multi platforms

Proven track record of continuous improvement in a multi-disciplined IT environment

MS Dynamics

PowerApps

Salesforce

Guidewire PC/BC/CC/CM and Digital

NewGen

Biztalk

Pega Systems

Verisk Eclipse

Verisk Claims

What We Offer

The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals. The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit for more information about our companies.

The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit for more information about our companies.

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2025-500