IT System Administrator (Onsite)

Job Description

We are The Customization Group,

a global leader in mass customization, leveraging AI and automation to revolutionize the personalized products industry. With a strong international presence across Europe, North America, and the Middle East, we manufacture up to 2.500.000 unique products daily, reaching millions of customers through 20+ own online shops and 1,000+ partner stores. Our AI-first strategy drives efficiency, scalability, and innovation, keeping us ahead in a fast-moving market while growing through AI-driven acquisitions and partnerships.

Our diverse team of 700+ professionals from 40+ nationalities thrives in a culture of collaboration and ambition. Whether in our tech hubs, production facilities, or business locations, you’ll find the perfect environment to take ownership and drive impact in the future of e-commerce.

We are seeking a highly skilled and experienced IT System Administrator to join our team. As an IT System Administrator, you will be responsible for managing and maintaining our organization's computer systems and networks, ensuring operational efficiency and data security. Your primary focus will be on network administration, server management, and software maintenance. This role plays a crucial part in ensuring our systems are secure, reliable and accessible to our users.

Why you will love working with us:

Global Collaboration: Benefit from working in our internationally dispersed teams, gaining valuable global insights within a dynamic, owner-managed company

Health insurance: for employees and eligible dependents

Generous Time Off: Enjoy 10 days of paid leave annually, plus sick leave and holidays

Professional Development: Dive into exciting projects and embrace abundant opportunities for professional growth and development

What You will Do:

Manage and maintain computer systems, servers, and network devices

Install, configure, and update hardware, operating systems, and software

Provide helpdesk support and troubleshoot issues for users in a production setting

Oversee virtualization platforms (ESXi, Hyper-V, VirtualBox)

Set up and support network devices (e.g., access points, IoT devices)

Administer Windows systems and basic Linux tasks (command line, Samba shares)

Implement data backups, recovery plans, and system security measures

Monitor performance, troubleshoot proactively, and document IT processes

Recommend improvements and stay current with tech trends

Preferred Background:

Experience in IT support or system administration, ideally in a production or warehouse setting

Hands-on experience with virtualization technologies

Understanding of network protocols (TCP/IP, DNS, DHCP, VPN)

Familiarity with Windows and Linux systems

Comfortable setting up access points and IoT devices

Strong troubleshooting skills and attention to detail

Ability to work under pressure and manage multiple tasks

Good communication and teamwork skills

Even without every qualification, your unique experiences and skills could make you a great addition to our team, so embrace the opportunities that await you here. Your journey may lead to new skills, relationships, and success.

One team. Millions of happy customers worldwide. Join us!

Full-time