Quality Assurance Manager

Job Description

Quality Assurance Manager

Location: Alpharetta, GA, United States

Job Type: Full-Time

Schedule: 8 hours/day

️ Travel: Business trips may be required (e.g., Kentucky, Tennessee, Cartersville, GA)

Salary: Based on Experience

Benefits: 100% Employer Paid Medical, Dental, Vision 401(k) Match PTO & Holidays Paid Lunch Commuter Benefit

About Us

SK AX USA, Inc. delivers advanced digital solutions that empower businesses to thrive in an increasingly connected and intelligent world. As part of the SK Group—one of South Korea’s largest conglomerates—we lead innovation in ICT, cloud services, and smart factory systems.

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Key Responsibilities

As a QA Manager, you will support the quality assurance, governance, and operational process management of IT systems within our Smart Factory operations. This role will play a critical part in maintaining process compliance, ensuring deployment quality, and improving system performance across manufacturing environments.

Program Quality Reviews

Perform quality review activities for new/modified program deployments in factory-based IT operating systems.

Scope: Check documentation completeness, validate test case usage and results, review source code quality and reusability.

Frequency: Conduct weekly regular reviews and ad hoc reviews depending on urgency or importance.

Additional Duties: Share weekly deployment lists with client stakeholders, lead the review and compilation of test cases, and manage test documentation.

Process Compliance Monitoring

Monitor compliance with IT processes in detail and request corrective actions for:

Missing approvals at different stages

Missing or incorrectly matched deliverables

Unreported monitoring results

Unprocessed performance results after monitoring

Analysis & Reporting

Conduct regular analysis and reporting on:

Deployment performance versus program registration across systems (weekly, monthly, quarterly, annually)

Cases of process violations

Program handling rates per person (for workload assessment)

Project Methodology Support:

Define execution phases and required deliverables for operational projects

Develop, share, and guide the use of standardized templates

Quality Control by Project Phase:

Conduct quality control checks at each project phase, including:

Reviewing requirement definitions

Ensuring consistency across deliverables

Validating test results and verifying final outputs

️ Process Improvement

Lead or contribute to periodic improvements in IT operational processes, including efficiency efforts, idea proposals, and planning initiatives.

Governance & Training

Collaborate with HQ in governance meetings and consultations. Announce new or updated processes and deliver online/offline training to relevant personnel as needed.

Qualifications

Education & Experience

Bachelor’s degree in Computer Science, Information Technology, or a related field

Minimum 6 years’ experience in Quality Assurance (QA), CMMI certification or related initiatives, Project Management Office (PMO), and IT process development or methodology implementation

Preferred Qualifications

Fluent in English or Korean

Experience working in software/program development (e.g., JAVA, C#)

Experience in planning, implementing, and managing automated testing

Skills & Competencies

Familiarity with Agile tools, team collaboration platforms, and CI/CD deployment environments

Personal Attributes

Detail-oriented with a passion for smart manufacturing

Self-motivated and adaptable to dynamic environments

Committed to operational excellence and digital innovation

Team-oriented with a proactive approach to challenges

Equal Employment Opportunity Statement

SK AX USA is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace. All qualified applicants will be considered regardless of race, gender, religion, national origin, age, disability, veteran status, or any other protected classification.

Why Join SK AX USA?

Be a key contributor to digital transformation in smart manufacturing

Collaborate with top-tier professionals in a global environment

Enjoy a competitive benefits package including 100% employer-paid healthcare, 401(k) match, PTO, and more

Ready to shape the future of intelligent manufacturing?

Full-time