Title: Client Admin
Location: Cupertino, CA day 1 onsite
Technical Hiring Criteria (Must Haves)
• Top 3 Required skills:
• Years of experience in each of the must-have skills:
• Any Certifications required: Client Administrator Certification (required)
Any additional information you would like to share about the project specs/nature of work:
Experience in managing cases based on SLAs and good client facing / communication skills.
Analytical ability to provide reports and insights on cases and how to manage the support operations efficiently
Hands-on experience on configuration of platform features including user management, profiles, permission sets, role hierarchy, org-wide defaults, sharing rules, territories, custom objects, new page layouts, custom fields, formula fields, validations, workflows rules, email templates, process builder, flows, lightning pages, managed packages