IT Project Coordinator

UBEO Business Services, the premier provider of business technology products and services, is seeking to hire an IT Project Coordinator to join our team in Austin, TX!

UBEO is a distributor/servicer of document equipment and software solutions. Primary products include Canon, Ricoh, Xerox and Konica Minolta multi-functional equipment and Kyocera printers. UBEO specializes in electronic document management software and integrations.

Department: ProIT

Reports To: Director of ProIT Operations

FLSA Status: Full-Time / Exempt

Purpose

The IT Project Coordinator is the go-to person for managing and coordinating customer-facing technology projects at UBEO. This role ensures projects are delivered on time, within scope and budget, while maintaining clear and effective communication with both customers and internal stakeholders. The Project Coordinator creates and maintains project plans, manages timelines and resources, and works closely with Engineers and Account Managers to ensure a high-quality customer experience.

Responsibilities

Maintain exceptional communication throughout all phases of the project lifecycle

Develop and manage detailed project plans, goals, milestones, and schedules using UBEOs PSA system

Identify required resources and ensure proper allocation to meet project timelines

Understand the objectives of each project and the role of each team member

Ensure project goals and requirements are clearly defined and agreed upon by all stakeholders

Coordinate the delivery and installation of technology solutions that meet quality and performance standards

Organize and manage all project phases to ensure timely and on-budget delivery

Proactively identify, communicate, and help resolve project risks and issues

Keep clients informed of project progress, anticipated changes, scheduled downtime, and related updates

Ensure successful transition of projects to production environments

Job Related Dimensions

Strong organizational and time management skills in a fast-paced environment

Highly professional demeanor and confident communication

Excellent attention to detail and proactive problem-solving ability

Ability to match technical resources to issues quickly and appropriately

Effective listener with strong note-taking and documentation skills

Proficient in Outlook, Word, Excel, and project management platforms

Awareness of UBEOs core IT services and product offerings

Familiarity with IT support tools, systems, and service delivery models

Self-motivated, dependable, and driven to deliver excellent results

Ability to work independently and remain calm under pressure

Strong multitasking, prioritization, and troubleshooting skills

Exceptional written and verbal communication

Strong planning, organizational, and follow-through capabilities

Qualifications

Bachelors degree or equivalent in a relevant field OR 2 years+ experience in technical project management

Experience using project management software for tracking and collaboration

Solid understanding of network infrastructure, server environments, and cloud-based systems (e.g., Server, Switch, Firewall, PC, Microsoft 365, Azure, AWS)

Physical Demands & Work Environment

Ability to sit at a desk for prolonged periods of time

Ability to talk on the phone and work with various computer tools and applications

Ability to type and compose written communication in various forms

UBEO offers a competitive compensation package. UBEO also offers an excellent benefits package which is a significant part of our employee's total compensation. We strive to provide a broad range of competitive benefits designed to meet your personal needs and priorities. Our comprehensive benefits package includes:

Choice of medical, dental and vision plans that provide our employees and their families with high-quality healthcare, including orthodontia for both adults and child(ren)

Generous Company Paid Health Reimbursement Account Options to defray deductible expenses

Company paid life and accidental death and dismemberment insurance for you, your spouse and child(ren)

Flexible Spending and Health Savings Account Options - Set aside pre-tax dollars to cover out-of-pocket expenses related to health or dependent care

Voluntary coverages at low group rates including Aflac Insurance - In the event of death or disability, you can help protect your family against the loss of income with various types of insurance

Pet Insurance, breathe easy knowing Nationwide has your pets covered

Pre-paid legal coverage, access to experienced attorneys that can help you with any legal issue 24/7

A generous wealth accumulation program will help you achieve financial security for retirement. We offer a 401(K) Plan w/ Match upon eligibility and Free Financial Counseling

Generous vacation, holiday, and sick leave programs - as we believe that taking advantage of time away from work is essential for a well-balanced life

UBEO is an Equal Opportunity Employer and considers applicants for all positions without regard to age, sex, color, race, religion, national origin, disability, genetic information or predisposition, military/veteran status, citizenship status, marital status or any other group protected by applicable federal, state or local laws. #J-18808-Ljbffr