ServiceNow Developer

Basic Requirements:

• Minimum 10+ years relevant ServiceNow Developer Experience.

• Experience in supporting the implementation, administration, configuration, and/or development of the ServiceNow tool

• Mandatory working experience in ITSM, Platform Health and health scan related work.

• ServiceNow Experience should include extensive scripting in ServiceNow, tool configuration, design work, technical configuration, and deployment.

• Specifically, candidates should possess the skill to develop on the ServiceNow platform including the creation and/or customization of the core applications such as Incident, Problem, Change, Service Catalog, and workflows.

• System/Process Automation (Orchestration) experience. System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP.

• Experience with working or developing in any one of the following programming languages: JavaScript, CSS, HTML or HTML 5, Angular JS.

• Excellent communication skills.

• Ready for rotational shifts including night shift.

• CSA certification is mandatory.

• CAD ServiceNow certification has more preference.

Preferred Skills:

• Understanding of Configuration Management as it relates to ITIL and CSDM in ServiceNow.

• Web Services Integration (SOAP, REST, JSON, JDBC)

• Experience implementing systems using the Agile/Scrum methodology.

• Fundamental knowledge of networking including TCP/IP ports and firewalls, network protocols, and IP networks

• Strong communication, Strong presentation and writing skills.

• Excellent troubleshooting skills with ability to demonstrate influence in a consultative fashion to stakeholders and other team members.

• Administration of a ServiceNow instance including the delegation of groups, modification of CMS, workflows, business rules, UI actions, UI policies, ACLs, dictionary, catalog items and updates of all other existing solutions requiring revisions.

• ITIL certification is an advantage.