Legal Assistant

Job Description

Join the Northwest Law Team as a Legal Assistant! Northwest Law is looking for a professional, people-focused Legal Assistant to join our team! If you enjoy helping clients feel supported from the very first phone call, prefer to keep busy, and are ready to work with a team that values service and integrity, this might be the perfect role for you.

About the Role:

This Legal Assistant position plays a vital front-line role in client communication and coordination. You'll be the first point of contact for potential and current clients, handling inbound calls, performing client intake, and supporting the legal team with administrative tasks.

Primary Responsibilities:

Answer and route incoming phone calls with professionalism and care

Perform new client intake, clearly explaining services and gathering required information

Deliver excellent customer service to all clients, both over the phone, via email, and in person

Support attorneys and paralegals with administrative duties such as document prep, scheduling, data entry, and file management

Accurately enter and maintain client data in our legal software system (Clio)

Help manage workflow for client onboarding and ensure follow-up steps are completed

Notarize documents (we can help you get certified if needed)

Maintain an in-depth understanding of the legal services offered by our firm to guide clients appropriately

Preferred qualifications:

Experience coordinating communication across multiple channels and people

Ability to multitask and work quickly but accurately

Strong communication skills via email, phone, video, and in-person

High level of attention to details such as document formatting, grammar, spelling, and numerical sequences

Prior experience with legal software like Clio is a plus

Notary Public commission is a bonus (or willingness to become one)

Benefits

PTO begins accruing on your first day

10 paid holidays annually

Medical (including telehealth), dental, and vision insurance

401(k) with employer match

FSA and HSA options

Company-paid life insurance

Generous bereavement policy — including pet bereavement

At Northwest Title Family of Companies, we put our employees first! With over 55 years in the industry, the Northwest Title Family of Companies has built a reputation for innovation, professionalism, and integrity in both the legal and real estate spaces. Our law firm, Northwest Law, works hand-in-hand with our title agencies to offer clients a seamless, full-service experience. We're proud of our collaborative culture, our commitment to community, and our team of hardworking legal professionals who are passionate about making a difference in clients' lives.

Know someone who would be a great fit? They can send a resume (and a quick note about career goals) to .

Visit our Facebook, Instagram, or LinkedIn pages to learn more about our team.

Northwest Title Family of Companies is an Equal Opportunity Employer

Full-time