Senior Infrastructure Engineer

About Glia

Our award-winning technology powers conversations with customers for some of the world’s largest enterprises. We believe that combining the human touch with technology is the best way to create amazing customer experiences. When human abilities such as problem-solving, creative thinking and relationship building are enhanced with technology... magical moments happen.

The work

Some of the Infrastructure Engineer’s responsibilities include:

maintaining and updating Glia’s core infrastructure;

troubleshooting and resolving infrastructure-related issues;

improving our security posture;

implementing and managing Infrastructure pipelines;

implementing support for telemetry;

consulting other teams on infrastructure-related topics;

working with third-party vendors and service providers.

Infrastructure Engineers report to the team’s Engineering Manager. The team’s work is driven by business goals, with priorities defined in collaboration with the Director of Engineering. All projects within the team’s space are planned, led, and executed by engineers.

The team’s setup

Team Infrastructure has engineers in Estonia, Portugal and Poland. Our processes are optimized for remote collaboration. We work in the Eastern European time zone (EET/EEST).

For this role, we hire in:

Estonia (hybrid in Tallinn or Tartu);

Our tech stack

Infrastructure: AWS, Kubernetes (AWS EKS), Istio, APISIX

Persistence: Amazon RDS for PostgreSQL, Apache Druid, Snowflake

Cache: Amazon ElastiCache for Redis

Event Streaming: Apache Kafka

Message Broker: RabbitMQ

Monitoring: DataDog

CI/CD: Jenkins

Infrastructure as Code: Terraform, Ansible

Additionally, engineering teams at Glia use:

Backend: Elixir and Ruby

Frontend: JavaScript and ReactJS

Native mobile SDKs: Java and Swift

Infrastructure tooling: Golang and Python

Requirements

Experience in building and maintaining reliable and highly available systems

Experience in working with cloud infrastructure and running containerized applications

At home with Linux/Unix tools and ecosystem

Infrastructure-as-Code enthusiast

Experience in coding that extends beyond scripting

Proficiency in written and spoken English

Benefits

Stock options and Competitive salary

Professional development support (trainings, courses, conferences, books, etc)

Access to all the latest tools and equipment you’ll need

Sports compensation, reimbursement for therapy, counseling sessions

Team events: annual employee awards, internal hackathons, and a dozen cool events from cooking to the Glia olympic games :)

Diversity: 25 countries represented

*Glia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.

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