Quality Manager Luxury Hotel Bonus

Quality Manager : Luxury Hotel A,52,000:60,000 + Bonus Im working with a renowned luxury hotel, seeking a dedicated and detail:driven Quality Manager.

This role requires a strong background in F and B service standards to lead quality assurance and compliance programs, ensuring operational excellence across all departments.

You will report directly to the General Manager.

Perks and Benefits: * Salary: A,52,000:60,000 gross yearly, plus a bonus * Company: Work for a leading brand in the luxury hospitality sector * Impact: Directly influence guest satisfaction and the hotels reputation for excellence * Career Growth: A chance to drive quality initiatives across all departments of a premium property Your Experience: * A strong background in F and B service standards and operational excellence, ideally within the luxury hotel segment.

* Experience in conducting guest experience audits and implementing quality assurance systems.

* Proven ability to partner with department heads to embed a culture of service excellence.

* Familiarity with Quality Management Systems and compliance standards.

Your Responsibilities: * Lead and monitor the implementation of the hotels Quality Management System.

* Conduct regular audits and inspections to ensure consistency in service and departmental readiness.

* Act as the main liaison for external audits, sustainability partners, and quality:related certifications.

* Analyze guest feedback and work with operational teams to resolve service issues and enhance satisfaction.

* Ensure the highest standards of cleanliness, hygiene, and maintenance across all premises.

If youre interested, please get in touch with Clay at COREcruitment.