Multimedia Designer

Job Description

We’re looking for a Multimedia Designer to bring our storytelling to life across digital and retail touchpoints. This role is ideal for a versatile creative with sharp visual instincts, cross-platform fluency, and a deep foundation in graphic design. This person will take ideas from concept to execution—crafting compelling, on-brand creative across digital ads, email, social, and more. They’ll possess strong skills in both static and motion design and will help us move fast, think big, and execute beautifully. The right person for this role pairs craft with consistency, thrives on a fast-paced, collaborative team, and understands how to build for scale, how to push creative boundaries, and—most importantly—how to pronounce “GIF” (we’ll accept either way).

The Multimedia Designer will report to the Creative Director and be based in Columbus, Ohio.

OUR COMPANY: Jeni’s Splendid Ice Creams is a modern American ice cream company dedicated to making better ice creams and bringing people together. Founded in 2002 by James Beard Award-winning ice cream maker Jeni Britton—who introduced a modern, ingredient-driven style of ice cream making that revolutionized the industry, forever changing the way ice cream is made—Jeni’s has emerged over the past two decades as the new standard by which all other ice creams are judged. Today, the creative-led, community-spirited company is a certified B Corporation with 90+ scoop shops, an online shop with nationwide shipping at jenis.com, and distribution in top grocery stores across the country.

OUR MISSION: Team Jeni's is a nationwide team of people who bring their talent, hustle, guts, resilience and empathy (lots of heart, too) to making better ice creams and bringing people together. Working at Jeni's means devotion to service. Serving by caring about ourselves, each other, our communities, ice creams and customers. We are a force for good!

Responsibilities:

Lead design execution across digital ads, email, social, motion graphics, and other key channels

Turn creative direction into clear, effective, and scalable visual systems

Design with purpose—delivering cohesive, brand-right layouts and assets

Create motion assets (GIFs, animations, overlays) to support and elevate storytelling

Edit short-form video content to extend static design work and bring ideas to life across digital platforms

Collaborate closely with creative and marketing teams to shape ideas and deliver high-impact work

Bring a systems-thinking approach—streamlining workflows, creating reusable assets, and ensuring visual consistency

Deliver optimized assets tailored to platform specifications, accessibility standards, and performance best practices

Qualified applicants will have the following:

4–6+ years of experience in a fast-paced, design-forward environment—ideally with a brand, content, or digital marketing team

A portfolio that highlights digital-first graphic design, supported by motion and campaign work

Expertise in Adobe Creative Suite (especially Photoshop, Illustrator, InDesign, After Effects) and proficiency in Figma

A keen eye for visual hierarchy, typography, layout, and design systems—and the ability to apply them across formats and platforms

Experience optimizing creative for digital performance (file size, specs, accessibility, load time)

Strong project ownership: detail-oriented, proactive, and comfortable juggling multiple priorities

A collaborative, feedback-friendly mindset with a passion for pushing creative work beyond the expected

Experience designing for high-volume content or campaign environments

Curiosity, taste, and a passion for storytelling and building thoughtful, engaging work across platforms

The position is eligible for the following benefits:

Competitive compensation

Excellent insurance (health, dental, vision)

Paid time off, including sick, vacation, and holiday pay

401k participation and 4% match on 401k contributions after 3 months of employment

A one-month paid sabbatical after 3 years of continuous service

Annual paid day to volunteer for a non-profit organization that matters to you

50% discount at Jeni’s Scoop Shops and online

Jeni's is an equal opportunity employer. Said our way, we love and honor differences, and we love sharing common values such as talent, hustle, guts, resilience, and empathy. Our differences are a primary source of our team's strength and we crave having a team rich with diversity which is creativity and art in its human form.

Full-time