Hybrid Document Production Associate

The Document Production Associate position is responsible for providing word processing and/or document production services for our clients.

Please inform your line manager before applying for any internal vacancies. All applications should be accompanied by an up to date CV.

Job qualifications

High school diploma or equivalent

Minimum (1) year document production experience preferably in a legal, banking or large corporate environment

Skilled in the use MS Office software (Word, Excel, PowerPoint); strong keyboarding and typing skills

Familiar with other software programs for editing and/or creating documents

Strong attention to detail; able to work on multiple projects simultaneously

Must have good organizational skills

Must be able to meet deadlines and complete all projects in a timely manner

Ability to handle sensitive and/or confidential documents and information

Able to exercise good judgment to make decisions that conform to business needs and policy

Good problem solving skills, with the ability and understanding of when to escalate a problem to a supervisory level

Ability to maintain professional composure when working with immediate deadlines

Ability to work both independently and collaboratively as part of a team

Ability to work in a fast paced environment

Ability to communicate professionally both verbally and in writing

Must be self-motivated with a positive attitude

Proven customer service skills are required in order to create, maintain and enhance customer relationships

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