Student Assistant

Join us in this exciting opportunity where you’ll gain hands-on experience by assisting with onsite support tasks, managing IT equipment, and contributing to the delivery of high-quality service across the organization.

Welcome to Service & Support

You’ll be part of the Digital Device Support team where you, together with your colleagues, will manage various IT support tasks essential to our operations. As a team, we prioritise collaboration and a supportive work environment to deliver exceptional service.

You’ll play an important role in:

handling our return process for leavers’ equipment, data handling and follow-ups

managing support tickets, distribution of end-user equipment and leaver tickets, and ensuring timely resolutions

performing onsite support tasks and floor walks

communicating with managers to ensure equipment accountability

supporting with additional administrative tasks as needed.

To succeed in the role, you:

are currently enrolled in a relevant study programme

possess strong organisational skills and pay attention to detail

have excellent communication skills in both spoken and written English

have a basic understanding of IT equipment and support processes, or equivalent experience

are proactive and able to work independently as well as in a team

are eager to learn and willing to take on new challenges.

Maybe you’ve read the above and can see you have some transferable skills, even though they don’t quite match all the points. If you think you can bring something to the team, we still encourage you to apply.

Shape the future with us

Send your application to us as soon as possible. We’ll be conducting interviews on a continuous basis and reserve the right to take down the advert when we’ve found the right candidate.

As an applicant or employee, you may request reasonable work and position accommodation or adjustments via .

Please note that for your application to be taken into consideration, you must submit your application via our online career pages and answer the screening questions relevant for your country. We don't take applications or inquiries from external recruiters or agencies into account for this position.