Continuous Improvement Partner TbM Operations

Who We Are

Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.

At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organization reflect and understand the customers we exist to serve.

With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.

Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk.

What We Offer

Maersk being the global leader in the industry, you’ll have the opportunity to work for a large global organization and get exposure to excellent processes and systems. You will join an organization that offers a challenging and rewarding career where everyone’s contribution is valued and rewarded.

On leadership and mentoring, Maersk has a nurturing management culture. Throughout their career, your leaders will support your ideas and provide necessary advice and training. You’ll be given the opportunity to prove yourself, as well as challenging work that develops your abilities.

On career development, there are wide range of roles in Maersk and Maersk has a very good career mobility program that establishes a culture of priority consideration to internal candidates and to encourage employees to take responsibility for managing their careers whether to move laterally or vertically.

Job Summary

The Continuous Improvement Partner drives operational excellence across the Mekong Area by supporting Transport by Maersk (TbM) delivery teams. The role anchors structured problem-solving, project prioritization, and change readiness to deliver measurable improvements in efficiency, quality, and productivity.

Acting as a strategic partner to TbM leaders and their teams, the role fosters a culture of continuous improvement through the adoption of best practices, proven methodologies, and digital enablers. Success in this role requires strong cross-functional collaboration, analytical rigor, and a hands-on approach to embedding sustainable change.

Responsibilities:

Continuous Improvement & Operational Excellence

Collaborate with Area TbM leaders and operational teams to identify and prioritize high-impact process improvement opportunities.

Lead or support end-to-end delivery of improvement initiatives using structured methodologies such as Lean, Six Sigma, Kaizen, or DMAIC.

Conduct gap assessments, root cause analyses (RCA), and value stream mapping to define improvement roadmaps.

Develop business cases, benefit tracking models, and implementation plans for improvement projects.

Monitor execution, mitigate risks, and ensure sustainability of outcomes.

Capability Building & Change Enablement

Provide coaching and support to frontline teams and team leads in applying CI tools and methodologies.

Facilitate training workshops and knowledge-sharing sessions on continuous improvement practices.

Support change management efforts to improve adoption of new processes, systems, and behaviors.

Act as a change champion, positively influencing mindsets and engagement across functions.

Performance Measurement & Reporting

Support the definition, implementation, and tracking of KPIs that reflect performance improvements and process health.

Build dashboards and visual management tools to ensure transparency and accountability.

Conduct regular reviews with stakeholders to assess progress and adjust action plans as needed.

Cross-Functional Collaboration

Act as a bridge between departments (Operations, Finance, Product, Technology, etc.) to drive alignment and remove blockers to execution.

Facilitate structured workshops and project gate reviews with key stakeholders.

Promote standardization, scalability, and digitalization of best practices across the Mekong Area.

Strategic Alignment & Innovation

Contribute to the Area CI strategy and project pipeline development in coordination with functional and program leaders.

Stay informed on industry benchmarks, emerging technologies, and innovation opportunities relevant to logistics and supply chain.

Bring external perspective and fresh thinking to challenge the status quo and spark continuous learning.

What we are looking for:

Qualifications & Experience:

Bachelor's degree in Business, Engineering, Supply Chain, or related field. Master’s degree is a plus.

3–7 years of experience in logistics, transportation, supply chain, or financial operations.

Proven track record in delivering continuous improvement projects (Lean, Six Sigma Green Belt or Black Belt certification preferred).

Experience facilitating cross-functional workshops, managing stakeholders, and implementing sustainable process changes.

Strong analytical and problem-solving skills, with proficiency in Excel, Power BI, or similar tools.

Familiarity with project management principles (Agile, PMP, or PRINCE2 certification a plus).

Core Competencies:

Collaboration: Builds relationships and works effectively across teams and functions.

Influencing: Able to drive change through strong communication and stakeholder engagement.

Analytical Thinking: Comfortable with data analysis, KPI tracking, and root cause investigation.

Execution: Delivers outcomes with discipline, structure, and ownership.

Adaptability: Thrives in a dynamic, fast-paced, and evolving environment.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.

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