Branch Manager (Columbus)

Job Description

Branch Manager

Job Summary:

A leading provider of security, surveillance, fire alarm, access control, and low-voltage systems is seeking a dynamic and experienced Branch Manager to oversee daily operations of one of our branches. The Branch Manager will be responsible for driving sales, managing inventory, leading a team, ensuring excellent customer service, and achieving branch profitability and growth targets.

Reports to: VP of Sales

Supervisory:

• Will lead and supervise team of Inside Sales, Admin, and Warehouse Associates

Essential Functions:

Sales & Business Development:

• Drive branch sales performance through proactive customer engagement and strategic market development.

• Build and maintain strong relationships with contractors, integrators, installers, and dealers in the security industry.

• Identify opportunities for upselling and cross-selling security products and services.

Operations Management:

• Oversee daily branch operations including order processing, inventory control, shipping/receiving, and showroom maintenance.

• Ensure compliance with company policies and safety standards.

• Maintain accurate records of branch activities including sales, customer data, and inventory metrics.

Team Leadership:

• Recruit, train, and manage a team of inside sales reps, admin staff, and warehouse personnel.

• Set performance goals, conduct evaluations, and implement staff development initiatives.

• Foster a positive, customer-focused team culture.

Customer Service:

• Ensure high standards of customer satisfaction through efficient service, product availability, and technical knowledge.

• Resolve customer issues promptly and professionally.

Financial Oversight:

• Manage branch P&L, budgeting, and forecasting.

• Monitor expenses and identify cost-saving opportunities.

Qualifications/Skills and Experience:

• Proven experience (5+ yrs) in branch management or distribution within security, surveillance, fire alarm, access control, and low-voltage systems environment.

• Strong knowledge of low voltage/security systems such as CCTV, fire alarm, intrusion, and access control products.

• Excellent leadership, organizational, and customer service skills.

• Ability to manage inventory, logistics, and operational functions effectively.

• Strong business acumen and sales-driven mindset.

• Proficiency with ERP systems and Microsoft Office Suite.

• High school diploma or equivalent required; bachelor’s degree in business or related field preferred.

Benefits

• Competitive base salary and commission opportunities

• Health, dental, and vision insurance

• 401(k) with company match

• Paid time off and holidays

• Growth opportunities in a rapidly expanding company

Resource is an Equal Opportunity Employer EEO AA M/F/Vet/Disability and a drug free workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans? status, or any other characteristics protected by law. As an Equal Opportunity Employer, Resource complies with the laws and regulations outlined in the EEO Law poster.

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Company Description

For more than 20 years RES has delivered advanced recruiting and staffing solutions in Administration & Clerical, Manufacturing, Light and Heavy Industrial, Accounting, Finance, Engineering, IT, and Aviation & Defense. Our effective strategies include temp-to-hire, direct hire, contract staffing, and project-based workforce solutions to connect you with the top talent in your industry.

Our dedicated recruiting teams have vast and in-depth knowledge of their specific industry and the skills and experience required to address staffing deficiencies that are unique to your vertical and location. We have cultivated a significant national and global talent database of motivated, resilient, and committed professionals from labor to leadership to help you bolster your existing workforce and position your company for growth and success. We connect you with candidates who can integrate quickly and seamlessly into your organization and help you take it to the next level. We are Resource Employment Solutions.

Full-time