EUC Specialist (SCCM)

Role Overview

Our client is seeking an experienced self-starter End User Computing (EUC) Specialist to support the design, deployment, and maintenance of desktop environments across SA and Africa Shared Services. This role is ideal for a hands-on SCCM expert with strong Group Policy and Intune experience.

Key Responsibilities

Design, build, and maintain the Global Desktop image in line with global standards and business needs.

Manage Group Policies (GPO) and AGPM for Client Company SA provide escalation support for Africa Shared Services.

Administer and deploy SCCM components: software, patching, collections, and compliance reporting.

Support and manage Microsoft Intune: policy creation, device compliance, and second-level support.

Provide 3rd-level support for core desktop applications (Microsoft 365, Acrobat, Edge Chromium, etc.).

Ensure endpoint security compliance, including antivirus updates and remediation via Intune.

Skills & Experience

Minimum: Matric; Preferred: Relevant IT/Tertiary qualification.

Proven hands-on experience with:

Microsoft SCCM (OSD, Task Sequences, Client Deployment, Patching)

Group Policy Management (including AGPM)

Microsoft Intune and Office 365

PowerShell/Windows ScriptingStrong knowledge of:

Active Directory, DNS, and ITIL concepts (Change, Incident, Problem Management)

Experience supporting business-critical applications at 2nd/3rd level in a medium to large enterprise.

Excellent documentation skills (technical manuals, KB articles).

Strong interpersonal skills and ability to work across all levels of the organisation.

Additional experience

Leadership in technical areas while being a collaborative team player.

Experience in hybrid environments (on-prem + cloud).

Familiarity with endpoint analytics and performance optimisation.