On-Site Service Engineer (Networking/Data Center)

Position: On-Site Service Engineer (Networking/Data Center)

Location: Tucson, AZ

Job Status: On-Call, On-Site Support

Summary of Position:

GlobalXperts is looking for knowledgeable field-based network engineers to be part of an on-site service response team. The on-site service engineer will be responsible for the proper handling, verification, troubleshooting, and/or replacement of hardware at the data center location.

Responsibilities:

Oversee the resolution of all network issues within the data center

Manage all emergency/scheduled maintenance activities within the data center

Manage all network outage events

Provides on-site support for inventory audit and reconciliation processes

Provide break/fix support within agreed upon response time

On-site verification of hardware within the data center

On-site troubleshooting of hardware within the data center

On-site replacement of hardware within the data center Required Skills/Qualifications:

5+ years of on-site support experience in Networking/Data Center

Experience with routers, switches, racking and stacking

Data Center break/fix experience

Experience with handling, troubleshooting, verification, and replacement of hardware

CCNA or equivalent certification

Willingness to learn new technologies and maintain industry knowledge

Valid driver's license

Willingness to provide on-call services/support during and after normal business hours

Familiarity and experience with various troubleshooting tools Desired Skills/Qualifications:

Experience with Arista Networks products

Optical cabling/connector and troubleshooting experience

GlobalXperts is a global information and communications technology company with an impeccable record for providing comprehensive, integrated Managed Services and Professional Services and excelling in Network Infrastructure Management Services (Voice, Data & Video) and other IT Infrastructure Services (End User Computing, Applications, Storage and Virtualization).