Job Description
At Bengal, hard work is respected. Precision is celebrated. And safety is non-negotiable. We are proud to be one of the south's fastest growing crane, rigging, and transportation company and we are growing with a purpose. Ready to take the next step in your career?
POSITION SUMMARY
The Sales Account Manager (Crane Division) is responsible for the Company's sales and gross profit goals to include all sales within the assigned territory. Market analysis, research and the establishment of marketing and promotional activities are the required responsibilities.
ESSENTIAL JOB FUNCTIONS
Determines the service to be offered consistent with the company's mission and on-going evaluation process
Identifies the unique service demands each Customer requires and solicits business from these Customers with an open eye to expanding and maximizing service realized from each account
Directs the Company's efforts in developing and maintaining reliable service capability
Monitors pricing and trends in the territory
Researches and analyzes the marketplace to determine increased sales potential in the current niche and evaluate market possibilities
Presents Sales reports to the Director of Sales in a timely fashion
Provides effective Customer Service by assuming the "Role of the Customer" to communicate to the Customer BENGAL'S emphasis in technical knowledge, quality, timeliness, shipping procedures, transactional paperwork and payment procedures
Investigates all Customer complaints and develops permanent solutions for Customer Service problems
Monitors and controls expenditure of the territory sales and marketing function to conform to budgetary requirements
Establishes short-range and long-range planning of Sales and Marketing
Knows Customers, Competition and Sales territories
Consistently upgrades selling skills by analyzing opportunities and failures, seeking Management's guidance and assistance
Keeps the Sales Representative informed of any adverse activities affecting the Company's operations
Monitors promotional programs
Maintains, develops and increases Customer Accounts
Works with Management to collect Accounts Receivable
Attends Sales training and meetings
Maintains an active "New Client" database
Must meet or exceed company Goals, Objectives and Sales quotas
Full-time