Tour Administrator

Job Summary:

We are a dynamic tourism company seeking a highly organized and detail-oriented Tour Administrator to join our team. The ideal candidate will have excellent communication skills, a solid understanding of the tourism industry, and the ability to work independently in a fast-paced environment.

Key Responsibilities:

Coordinate tour arrangements including flights, accommodation, and transportation.

Liaise with suppliers to confirm bookings and logistics.

Communicate promptly and professionally with product managers throughout the tour planning process.

Prepare and distribute travel documentation such as tickets, vouchers, and itineraries.

Manage travel expenses and collaborate with finance to ensure timely payments and compliance with company financial policies.

Generate reports on tour operations and client feedback as required.

Stay updated on travel regulations, industry trends, and emerging technologies to optimize tour operations.

Collaborate with marketing, operations, and finance departments to ensure cohesive tour planning and execution.

Perform general administrative duties including filing, digital filing (scanning and archiving documents), and maintaining accurate records.

Assist the finance department as required.

Requirements:

Diploma or degree in Tourism, Travel, Office Administration, or related field.

Minimum 2 years’ experience in the tourism industry, preferably in a similar role.

Proficient in Microsoft Office (Excel, Word, Outlook).

Strong communication and organizational skills, with the ability to work under pressure independently.

Fluent in English and Afrikaans.

Fluency in German (speaking, writing, and understanding) is an advantage but not required.

Must work on-site at our Cape Town office, Monday to Friday, 07:00am – 16:00pm. Remote or flexible working is not available.

Applicants to reside in close proximity of the offices.

Ability to start immediately is highly advantageous.

Please indicate your available starting date if appointed.

Salary and Benefits:

Competitive salary package based on experience – between R15,000.00 – R20,000.00 per month.

How to Apply:

Please submit your detailed CV and cover letter to – We look forward to hearing from you!

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