Tech Factory Quality

The QA Technician’s primary responsibilities will include raw material/ finished product testing, monitoring and verification of in-process inspections. Performs a variety of standard microbial, chemical, analytical, and physical or sensory testing. Responsibilities will also include maintaining logs and records associated with job function (e.g. non-conforming materials, corrective action log, extended run logs, environmental results logs, finished product microbial logs etc.). robial, chemical, analytical, and physical or sensory testing. Responsibilities will also include maintaining logs and records associated with job function (e.g. non-conforming materials, corrective action log, extended run logs, environmental results logs, finished product microbial logs etc.).

Role and Activity

Comply and execute the company Quality Policy on all required Good Manufacturing Practices (GMP), quality and food safety requirements.

Ensures that a high quality of products, services, housekeeping, and hygiene standards are maintained and improved in plant to “ready to eat” quality standards are met.

Escalate quality or food safety findings or incidents to management. Communication of information to peers, cross-functional team and management.

Supports quality Improvement initiatives (e.g. first time right, product defect reduction) within the factory.

Verifies QA checks, HTST charts and paperwork are completed across all lines of the factory. Performs checks as verification when necessary.

Front line support for operations, respond timely to issues on the factory floor, collect all pertinent information and escalate to QA team/supervision (through Q-Alerts)

Help support line inspections after sanitation when necessary. Table inspections when needed.

Place "Out of specification" material and/or product on quality hold in JDE system. Communicate quality holds with relevant production and quality personnel.

Support the execution of GMPs throughout the manufacturing plant and follow safety rules and procedures.

Perform other duties as assigned.

Perform Line Quality Auditor duties as defined by Quality Supervisor and includes line specific GMP Audits, DMAs, and other checks.

Represent The Froneri Way of working through the behaviors and characteristics in our Operating Model and Core Values

Train MOPs, KOPs, warehouse personnel, and Mix Makers on HACCP checks when needed.

Support warehouse with pallet, trailer inspection and sensory of materials.

Pick up retention as defined by the standard.

Release pallets in JDE for RDC, warehouse and release MT on QA hold when safe to release.

Attend production meeting to report any QA findings and offer support.

Measurable Outcomes

CPMU reduction

Respect of GMP and distribution of the “lesson learnt “

Reduction of pallets on holds

Reduction of food safety incidents

Being on the shop floor making ice-cream

Levels of responsibility

Review QA checks across lines and factory

Communicate out of specification results to line management and quality management

Inspection of lines after sanitation activities as needed by production

BEHAVIORS AND CORE VALUES: Must consistently showcase the desired behaviors that represent our Core Values.

We Take Ownership

Stay committed to responsibilities from start to finish

Make sound decisions and get into the right level of detail

Apply resources to initiatives that add growth, improve efficiencies, or reduce waste

We Do What Is Right

Choose transparency over convenience, even if it means difficult conversations

Set clear roles and responsibilities, enabling everyone to exercise appropriate initiative and judgment

Speak up when you see something that does not align to our values and policies

We Seek to Improve

Strive to continuously improve and innovate to exceed expectations

Value feedback from others and encourage open dialogue to understand how we can improve

Learn from both successes and failures

We Are Better Together

Ensure decisions are based on what’s best for the whole business

Practice inclusion by seeking diverse perspectives

Treat everyone with fairness and respect

Position Qualifications:

18 years of age or older

Aptitude for automated mechanical processes with good troubleshooting and diagnostic skills

Excellent interpersonal communication, math and problem solving skills.

Ability to work multiple shifts and/or schedules.

High School diploma or GED or equivalent experience

One-year related experience (preferred).

Work Environment:

In this position, the employee will regularly work with and around others; in a wet and/or humid environment; in areas of high noise level; and around mechanical, electrical, and pressurized equipment. The work is fast paced.

The position involves frequent exposure to nuts and other potential allergens.

The pay scale for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Dreyer’s Grand Ice Cream, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. The pay range for prospective employees in this role is between 56,457 and 65,540 per year.

Dreyer’s Grand Ice Cream Inc. provides equal employment opportunities for all applicants, regardless of race, religion, gender, national origin, age, disability, marital status, veteran status, or any other protected characteristic.