Receptionist

Serves as initial contact for all callers and visitors to Animal Hospital at the Humane Society of Tampa Bay. This position is the first impression a current or potential client sees or hears. This is a full-time position (40 hrs a week)

DUTIES AND RESPONSIBILITIES:

Provide superb customer service

Must be well-organized and able to multi-task,

Provide a liaison between client, vet technicians and veterinarians.

Maintain a professional attitude at all times

Being attentive to client and pet needs

Identify and work compassionately with clients in various emotional states

Work patiently with distressed, frustrated or disgruntled clients

Answer phone calls from clients

Schedule appointments and schedule procedures

Check-in clients

Monitor client flow from check-in to discharge

Monitor schedule and flow

Client call backs

Manage record requests between other hospitals and specialty practices

Other duties assigned by management.

Must be able to lift 50lbs+

Hourly Rate $15.00

Schedule includes working Saturdays

Past experience working with animals preferred.

We are not hiring for part-time this is a full-time opening.

Please no phone calls.

No staffing agencies