Pawn Broker

Job Description

Pawnbroker - Experienced

Company: Jery’s Pawn

Location: Fayetteville NC

Job Type: Full-time

About Us:

Jery’s Pawn is a well-established and reputable pawn shop dedicated to providing fair and transparent services to our community. We pride ourselves on our extensive knowledge of diverse merchandise, excellent customer service, and commitment to ethical business practices.

Job Summary:

We are seeking a highly experienced and knowledgeable Pawnbroker to join our team. The ideal candidate will have a proven track record in the pawn industry, demonstrating expertise in appraising a wide range of items, conducting transactions, and building strong customer relationships. This role requires a keen eye for value, strong negotiation skills, and an in-depth understanding of relevant regulations.

Responsibilities:

● Accurately appraise a diverse array of items for pawn loans and outright purchases, including but not limited to jewelry, electronics, tools, musical instruments, collectibles, and firearms (if applicable and licensed).

● Negotiate fair and competitive loan amounts and purchase prices with customers. ● Process pawn transactions, buys, and sales efficiently and accurately, adhering to all company policies and procedures.

● Maintain accurate records of all transactions, including customer information, item descriptions, and financial details, in compliance with federal, state, and local regulations.

● Educate customers on the pawn process, loan terms, and store policies. ● Provide exceptional customer service, building rapport and trust with clients to encourage repeat business.

● Identify and authenticate high-value items, detecting counterfeit goods. ● Manage inventory, ensuring proper storage, display, and security of merchandise. ● Assist with store opening and closing procedures, including cash handling and balancing registers.

● Monitor market trends and pricing for various goods to ensure competitive appraisals. ● Train and mentor less experienced team members as needed.

● Maintain a clean, organized, and secure showroom and back-office area. ● Adhere to all safety and security protocols to protect company assets and customer property.

Qualifications:

● Minimum of 5 years of direct experience as a Pawnbroker in a retail pawn shop environment.

● Demonstrated expertise in appraising a broad range of merchandise, including precious metals, gemstones, luxury watches, firearms (if applicable), electronics, and other high-value items.

● Strong knowledge of current market values and trends for various pawnable goods. ● Excellent negotiation and sales skills with a customer-centric approach. ● Proficiency in pawn software systems and point-of-sale (POS) systems. ● Thorough understanding of federal, state, and local laws and regulations governing pawn transactions.

● Exceptional communication and interpersonal skills, with the ability to interact effectively with diverse clientele.

● High level of integrity, honesty, and ethical conduct.

● Ability to work independently and as part of a team in a fast-paced environment. ● Strong attention to detail and accuracy in record-keeping.

● Ability to lift and move various items as needed.

● High school diploma or equivalent; further education or specialized certifications (e.g., GIA, certified appraiser) is a plus.

Preferred Qualifications:

● Bilingual (English/Spanish or other relevant language).

● Experience with advanced appraisal tools and techniques.

● Knowledge of specific collectible markets (e.g., coins, sports memorabilia). Benefits:

● [List specific benefits, e.g., Competitive salary, Health, dental, and vision insurance, Paid time off, Employee discounts, Opportunities for professional development]

To Apply:

Please submit your resume and a cover letter detailing your relevant experience and why you are a good fit for this role to Description

Establish Pawn Shop with three locations well rooted family oriented with care and compassion for their employee's. We are a cutting edge pawn shop with lots of room for growth!

Full-time