Associate Director - Learning and Development - Jumeirah Muscat Bay

About Jumeirah

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.

About Jumeirah Muscat Bay:

Set in a secluded cove at Bandar Jissah, between the Al Hajar Mountains and the Gulf of Oman, Jumeirah Muscat Bay invites guests to experience Muscat’s breathtaking natural beauty, where mountains meet the sea at the resort’s edge. The resort offers ocean-facing rooms and suites, as well as summerhouses and villas with private plunge pools and direct beach access. Guests can also enjoy Jumeirah’s signature Talise Spa, an SSI-certified dive centre, diverse dining options, and a dedicated Kids Club.

About the Job:

An exciting opportunity has arisen for an Associate Director - Learning and Development to join Jumeirah Muscat Bay. The main duties and responsibilities of this role include:

Design and execute a comprehensive learning strategy aligned with organizational objectives and employee development needs and develop and deliver learning programs, workshops, and courses that enhance employee capabilities and contribute to organizational success.

Implement leadership development programs to build management competencies and support succession planning initiatives.

Integrate learning initiatives with performance management processes to enhance employee performance and career growth.

Conduct training needs assessments and skill gap analyses to identify learning priorities and development opportunities.

Oversee the implementation and utilization of learning management systems (LMS) and other learning technologies to facilitate efficient delivery and tracking of learning programs and manage the learning and development budget, ensuring cost-effective use of resources while achieving training objectives.

Evaluate the effectiveness of learning programs through feedback mechanisms, metrics, and performance indicators to drive continuous improvement and collaborate with internal stakeholders, including senior management, HR, and department heads, to align learning initiatives with organizational priorities and business needs.

Cultivate relationships with external training providers, consultants, and educational institutions to leverage external expertise and resources for learning initiatives.

About you:

The ideal candidate for this position will have the following experience and qualifications:

8–10 years of experience in a leadership or managerial role within the Learning and Development function.

Bachelor’s Degree in Human Resources, Organizational Development, Education, Business Administration, or a related field (Master’s Degree desirable).

Advanced Microsoft Office skills with strong leadership, team management, problem-solving, project management, creativity, and attention to detail.

Arabic language skills will be an advantage.

About the Benefits

At Jumeirah, we are dedicated to fostering a workplace where all colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.

Benefits include:

Access to Learning & Development programmes and clear career pathways.

Opportunities for internal mobility within our global network.

Colleague discounts on food, beverage and hotel stays worldwide.

Health care and insurance benefits.

Locally competitive salary.

Locally relevant benefits as determined by the property.