Permit Coordinator I

Description

The purpose of this position is to ensure that all new construction meets Henry County zoning requirements and ordinances. The work for this position involves checking all new subdivision plats for compliance, addressing, etc. This position performs other various duties, such as assisting customers with questions relating to zoning compliance, permit information, as well as organizing a way to track and maintain procedures that will provide information relating to zoning regulations, subdivision plats, and move-in-house regulations.

Examples of Duties

Performs customer service functions by telephone and in person; provides information and assistance related to department services, activities, procedures, fees, forms, or other issues; assists the public in completing applications and other forms as needed; responds to routine questions and complaints, research problems, and initiates problem resolution.

Processes routine commercial and residential building permit applications; reviews applications for accuracy/completeness; enters information into database; receives/reviews site plans, building plans and drawings, zoning maps plat maps, and resolutions for processing of application; and forwards completed applications to appropriate personnel for approval.

Receives money in payment of permit fees; calculates permit fees; records transactions, issues receipts, and forwards revenues as appropriate; prepares and updates reports of fees collected, permit counts, etc.; processes requests for permit fee refunds; recommends approval or denial of refund requests; and submits reports to appropriate department/individual.

Maintains file system of various files/records for the assigned area; prepares files, organizes documentation, and files documents in designated order; retrieves/replaces files; scans records into computer; research files; shreds/destroys confidential or obsolete documents; and conducts records maintenance activities in compliance with guidelines governing record retention.

Processes a variety of documentation associated with department/division operations, within designated timeframes, and per established procedures; receives and reviews various documentation; reviews, completes, processes, forwards, or retains as appropriate; prepares or completes various forms, reports, correspondence, and other documentation; compiles data for further processing or for use in preparation of department reports; and maintains computerized and/or hardcopy records.

Operates a personal computer to enter, retrieve, review, or modify data, utilizing word processing, spreadsheet, database, Internet, e-mail, or other software; and operates general office or other equipment as necessary to complete essential functions.

Communicates with supervisor, other County employees, builders, developers, contractors, the public, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems.

Performs other related duties as assigned.

Minimum Qualifications

Education and Experience:

Requires a High School diploma or equivalent and one (1) year of related experience in customer service, administrative support, or related field, and the ability to successfully obtain GSWCC Certified Level I-A Erosion & Sediment Control Inspector prior to completion of 90-day probationary period, or equivalent combination of education and experience.

Licenses or Certifications:

None.

Special Requirements:

Tasks may involve extended periods of time at a keyboard or workstation. Occasional fieldwork for the delivery of plans to County and City offices.

Knowledge, Skill, Abilities/ Supplemental Information

Knowledge, Skills, and Abilities:

Knowledge of local government operations, Building/Plan Review related programs, policies and plans, and modern office practices and procedures.

Knowledge of Microsoft Word, Excel, PowerPoint, and other similar programs.

Skill in the use of computers and software applications related to the essential functions of the job.

Skill in effective communication, both verbally and in writing.

Ability to meet and deal with employees and the public in an effective and courteous manner.

Ability to get along with others and work effectively with the public and co-workers.

Ability to work flexible hours, including evening meetings.

Ability to multi-task and work within deadlines.

Ability to deal with confidential and sensitive matters.

Ability to use computers for data entry, word processing, and accounting purposes.

Ability to operate a copying machine.

PHYSICAL DEMANDS

The work is sedentary work which requires exerting up to 20 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Requires mental acuity including the ability to make rational decisions through sound logic and deductive processes, the ability to express ideas by means of the spoken word and have close visual acuity.

WORK ENVIRONMENT

Work is performed in a relatively safe, and secure work environment.

Henry County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities to perform the primary job functions described in this job description. Henry County encourages both prospective and current employees to discuss potential accommodations with the employer. Henry County will comply with all applicable federal regulations and Henry County's insurance requirements governing workplace anti-drug and alcohol programs. Henry County employees shall be subject to the provisions of the Drug-Free Workplace Act of 1988.