Branch Operations Manager High Growth Services & Tech Firm

A High-Growth Services Business in the Ride Share and Services industry is building out their Operations and seeking a Site Operations Manager, will be reporting to the CEO, Founders, and Owners.

Will be leading Site Operations - Customer Support, Logistics, and drive customer experience.

Their office is in Chicago.

This role is in-office Monday-Friday.

Responsibilities: Lead business and logistical transportation operations interacting with customer, dispatch, account reconciliation, and schedulingLead operating and budgeting and targets including: pricing, utilization, and cost analysis; Reporting to executive management teamManage, train, and lead customer support and logistic teamsLead and Manage admin operations including location payroll, billing, and staffingResolve personnel and customer inquiriesDrive internal hiring Experience Needed:Bachelor’s degree Is a Must within business, operations management, and or analytics+6 years of Industry Experience within Hospitality, Retail, Logistics+4 years of management experience, preferably within a tech-service businessOther experience needed: data/analytics review, team collaboration,Google Sheets experienced needed tracking metrics