Construction Center Administrator (CCA)

Job Description

The Construction Center Administrator (CCA) is responsible for supporting the sales and construction employees of within the

assigned construction centers, interfacing with customers and corporate personnel as necessary.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Functions

Delivers exceptional customer service to both customers and co-workers by maintaining a positive, professional attitude;

greeting in-person visitors, responding promptly to calls and emails, addressing routine inquiries, escalating complex issues

appropriately, and ensuring all customer interactions are accurately documented in the CRM system.

Performs construction center administrative tasks; processing orders and completions in a timely manner, inputting data into

MBI systems, filing documents in compliance with document retention policies, ensuring completion of vehicle reports and

DOT logs, processing invoices and credit card transactions, and assembling various management reports, as requested.

Supports the local sales teams with subcontracting, maintaining the subcontractor database, ensuring compliance and

assisting with all criteria outlined on the CCA’s Subcontract Checklist.

Supports crew personnel, performing time entry and crew roster updates.

Assists in the hiring and onboarding processes, informing applicants of local opportunities and the application process,

coordinating crew personnel onboarding and assisting with general onboarding paperwork.

Ensures confidentiality of all sales, customer and personnel information.

Performs other duties as assigned.

Supervisory Responsibility

This position has no supervisory responsibility.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the

essential functions of this job. This would require the ability to be sedentary or standing for extended periods of time and manual

dexterity to operate business related equipment. The employee is occasionally required to stoop, kneel, crouch or squat; reach with

hands and arms including manually move, lift, carry, pull or push light to moderate weight objects.

Required Education and Experience

Associate’s degree or 2 years of customer service experience

Strong verbal and written communication skills, with excellent follow through

Strong interpersonal skills with the ability to work in a collaborative team environment

Highly organized with ability to prioritize and multi-task

Self-starter with a positive, willing to learn attitude

Proficient with Microsoft Office, including Outlook email, Word, and Excel

Aptitude for learning new applications and technologies

Ability to maintain confidential information

Willingness to work overtime as necessary

EEO Statement

Morton Buildings, Inc. is an Equal Opportunity Employer, Drug-Free Workplace and Prohibits Discrimination and

Harassment of Any Kind: Morton is committed to the principle of equal employment opportunity for all employees and to providing

employees with a work environment free of discrimination and harassment. All employment decisions at Morton are based on

business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or

ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity

and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or

genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we

operate. Morton will not tolerate discrimination or harassment based on any of these characteristics. Morton encourages applicants of

all ages.Company Description

Nations Largest Post Frame Building Company

Full-time