Manager, Event Operations

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.

Description

The Columbus Crew is seeking a Manager, Event Operations, that will be responsible for managing the planning, organization, and execution of Private Events hosted at Historic Crew Stadium, Lower.com Field, and OhioHealth Performance Center.

Essential Duties & Responsibilities:

• Serves as primary contact for internal staff as well as external clients and event promoters to execute events and accomplish client and club goals.

• Develop and maintain event schedule, checklists, quality control documents.

• Be the onsite point of contact during all assigned events for internal and external clients.

• Create and compile all pre and post event related documents, including contracts, estimates, profit and loss evaluations, staffing plans, layouts, invoices and settlements.

• Conduct event meetings, walkthroughs, and planning sessions to prepare accurate event plans and estimates.

• Coordinate event logistics including set ups, vendor schedule, space usage and assure compliance while maintaining a high level of customer service.

• Coordinate event communications to internal departments and external clients.

• Enforce all policies and procedures for holding events and appropriate permitting.

• Other duties assigned by Senior Manager of Event Operations.

Required Experience and Qualifications:

• 1-3 years working in sports & entertainment, or other event venues

• Bachelor’s degree in hospitality, Sport/Event Management, Business, communication or equivalent

• Demonstrated customer service experience.

• Project management and ability to balance multiple projects simultaneously.

• Strong communication and collaboration experience.

Preferred Experience and Qualifications:

• Prior experience working in Stadiums, Arenas or Entertainment venues.

• Strong command of technology.

• Advanced knowledge of event logistics, planning, budgeting, and implementation

• Experience working and servicing various stakeholders including emergency personnel, labor unions, high profile artists and guests.

• Experience with event software, design software, and AutoCad software.

Work environment:

• Minimal Travel

• Flexible work schedule inclusive of nights, weekends, and holidays required.

• Bending, lifting, and repeated movements including lifting 15-20 pounds.

• Indoor and outdoor events in all weather conditions (rain and snow