Business Analyst (Non-IT): I (Junior)

Job Description

We are looking for a motivated and detail-oriented Business Analyst to join our client's team in Columbus, Ohio. This is a long-term contract position focused on supporting commercial loan operations and driving process improvements. The ideal candidate will bring hands-on experience in loan processing and operational analysis, along with a strong ability to troubleshoot and optimize systems and processes. If you have a passion for delivering excellent results in a collaborative environment, we encourage you to apply.

Responsibilities:

• Provide operational support for commercial loan functions, including loan booking, collateral management, and servicing.

• Troubleshoot and escalate system-related issues to ensure seamless operations.

• Act as a subject matter expert on commercial loan processes and systems, offering guidance and training to team members.

• Analyze business requirements and translate them into actionable functional specifications.

• Lead and manage small to mid-sized projects, ensuring timely delivery and coordination across teams.

• Collaborate with cross-functional groups, including Risk, Technology, and Business stakeholders, to achieve project goals.

• Plan and execute testing activities for system updates, ensuring minimal disruption to operations.

• Identify opportunities for process optimization and automation to improve efficiency.

• Partner with technology teams to implement system enhancements and upgrades.

• Maintain detailed project documentation, timelines, and progress reports to ensure transparency.• Bachelor’s degree with at least 3 years of banking operations experience, or a high school diploma with 5 years of relevant experience.

• Minimum of 2 years of experience as an operations analyst or business analyst in a banking environment.

• Hands-on experience supporting the servicing and operations of commercial or business banking loans.

• Proven ability to resolve operational issues and enhance processes within commercial banking operations.

• Strong critical thinking and organizational skills, with the ability to work independently under tight deadlines.

• Experience in a production environment that requires high attention to detail and urgency.

• Proficiency in Microsoft Office Suite, including Excel, Word, and PowerPoint.

• Familiarity with tools like JIRA and expertise in creating business requirement documents.