Workers Compensation Claims Processor

About the Position

The City of Saint Paul is seeking a dedicated Workers Compensation Claims Processor to play a vital role on the Risk Management Team in supporting injured employees and ensuring claims are handled with accuracy, timeliness, and care. Learn how a thriving city works from the inside by exploring the vast world of workers’ compensation claims that directly impacts the well-being of City employees.Here's what you can expect to do:

Receives, reviews, and enters First Report of Injury forms for incidents, medical only, and lost time medical claims.

Provides daily communication and is a point of contact for injured employees/supervisors, medical providers, nurse case navigators, and medical providers.

Logs information into claims software (RMIS) - Origami Risk.

Approves or denies payment of medical bills by third party.

Handles multiple claims and prioritizes work.

Updates files to reflect state laws and periodic benefits adjustments.

Reviews claims to ensure proper guidelines and workers compensation laws are followed.

For more information and essential functions, see the job description.

Information Specific to this Position:

The current full-time position is in downtown Saint Paul in the City Hall Annex Building, working for the Department of Talent and Equity Resources/Human Resources - Risk Management section. The City of Saint Paul is self-insured, self-administers and handles workers compensation medical claims and lost time. Office Hours: 8:00a.m. - 4:30p.m. (flexible scheduling is allowed if the core hours of 9:00a.m.- 3:00p.m. are covered).

Ideal candidates have knowledge of Minnesota workers compensation statutes, laws, and rules, experience working with a Risk Management Information System (RMIS), reinsurance, and self-insured and self-administered claims. An ability to work independently, prioritize multiple tasks, and maintain accuracy of work are necessary skills for this position.

Our Benefits: We offer competitive wages, and a variety of excellent benefits, including health insurance, retirement contributions, and paid vacation and sick time.

Equity, Inclusion and Belonging: The City of Saint Paul is dedicated to dismantling systemic racial, cultural, and economic barriers that prevent people from fully enjoying and participating in our community and ensuring fairness in opportunities and outcomes for all individuals. At the City of Saint Paul, we want our workforce to reflect the diverse city that we serve. Our leaders are guided by an unapologetic equity agenda, which promotes the belief that true equity is building a city that works for all of us. We encourage you to apply as we are most interested in finding the best candidate for this job.

Position Requirements

High school diploma or General Education Development certificate (GED) and four years of clerical/administrative experience, one year of experience must include the processing of Workers Compensation medical claims and medical bills.

Two years of job-related, post high school education can be substituted for two years of clerical/administrative experience. No substitution for workers compensation experience.

How to Apply

Submit a City of Saint Paul online application, resume, and answers to the Supplemental Questionnaire.

Upload or submit the following required document via the online application system, (Zip files and web links will not be accepted. Each uploaded attachment is limited to 10MB:

Resume - please ensure your vacancy related experience is documented

First time applying online? Read our How to Apply Online Guide.

Need technical support? For help with the online application, please call .

Learn more about our Hiring Process

Open Job Posting: This posting is open to anyone who meets the position requirements.

Selection Process: Applicants who meet the minimum job requirements will be placed on a hiring list for consideration. Hiring Managers may interview/hire anyone from the list. You will be notified if you are invited to participate in the final selection process which may include an interview, job simulation, work sample submission, or other evaluation method.

Pre-Employment Screening: This position requires a background check which may include criminal history, and employment history as a condition of employment. Candidates will be required to submit proof of education to Human Resources upon conditional job offer, if qualifying based on education.

Human Resources Contact Information:

Trisha Freiberger at

Email:

The City of Saint Paul encourages individuals to apply for positions regardless of criminal history.

Veteran’s Preference: If you are a veteran and would like to receive Veteran’s preference in accordance with MN Statute 197.455, you must submit a photocopy of your DD214 preferably at time of application. Click here for more information

Equal Employment Opportunity Statement: The City of Saint Paul is an equal opportunity/affirmative action employer. Veterans, women, persons of color, members of the LGBTQIA+ community, and individuals with disabilities are strongly encouraged to apply.