IT Systems Administrator, Intermediate

Description

Savannah River National Laboratory is seeking a skilled IT System Administrator to provide full lifecycle support for PTC CREO and Windchill PLM systems within a DOE mission environment. This position supports the configuration, maintenance, and performance of engineering applications critical to the design, analysis, and sustainment of national security infrastructure and energy research systems.

Responsibilities

Key Responsibilities

Administer and maintain PTC Windchill (PDMLink) and CREO Parametric platforms to support engineering and manufacturing operations at DOE facilities.

Configure system lifecycles, workflows, change management, access controls, and role-based user permissions in Windchill.

Support integrations with enterprise systems such as ERP, ALM, and identity management platforms.

Coordinate and implement system patches, version upgrades, performance tuning, and infrastructure changes.

Provide Tier II/III technical support to end users, engineering teams, and classified program offices.

Participate in audits, compliance checks, and system reviews to meet DOE cybersecurity standards (NIST 800-53, DOE O 205.1C, etc.).

Maintain technical documentation including SOPs, diagrams, and configuration baselines for CREO/Windchill systems.

Collaborate with cybersecurity staff to implement STIGs, POA&Ms, and continuous monitoring plans.

Implement and test disaster recovery and backup strategies to support mission assurance.

Serve as liaison between engineering stakeholders, application vendors, and DOE system owners to resolve complex issues.

Qualifications

Minimum Qualifications:

Bachelor's Degree in computer science, computer engineering and 4+ years of relevant experience. Equivalent experience will be reviewed in lieu of degree.

For ability to obtain and maintain a security clearance, US Citizenship is Legally Required

Preferred Qualifications:

Prior experience supporting engineering systems in a DOE, NNSA, or DoD environment.

PTC certifications in Windchill or CREO Administration.

Experience with Windchill scripting/API development or data migration tools (e.g., Windchill Bulk Migrator).

Familiarity with LDAP, Active Directory integration, and SSO/SAML configurations.

Knowledge of DevSecOps, CMDB, and vulnerability management tools in classified environments.