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Senior Payroll & Labor Analyst

Company:
Boston, MA 02116, USA
Location:
Posted:
August 02, 2025
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Description:

Boston, MA 02116, USA Professional Diversity Network

Massachusetts Bay Transportation Authority (MBTA)

At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed.

Job Summary

The Senior Payroll & Labor Analyst is responsible for the accurate preparation, documentation, and distribution of payroll via the payroll system. The payroll analyst will create and maintain multiple report applications used by the Authority. The ideal candidate will have demonstrated experience and ability to manage payroll processing, including maintaining related records, filing tax reports and voluntary deduction reports, preparing accounting transaction and updating procedures and special reports for management. This role is also responsible for reviewing the computation of pay and ensuring the company payroll policies are in accordance with applicable federal, state and local regulations.

Duties & Responsibilities

Create and maintain MS Access Database by linking to the Commonwealth's Information Warehouse (CIW).

Provide ad-hoc biweekly payroll audit reports to the payroll staff.

Generate MS Excel spreadsheets, graphs charts and pivot tables from retrieved data.

Support all of the Deferred Compensation Plans administered by the Authority including but not limited to administrating contribution transmission, processing payroll, loan administration, account reconciliation and maintenance of computer records of the plan.

Calculate and distribute census reporting for the Authority.

Calculate and submit vouchers for payments of all payroll liabilities using CIW payroll database.

Ability to handle sensitive information as it relates to payroll and labor relations in a confidential manner.

Assists in identifying, analyzing and responding to changes in collective bargaining agreements and laws that affect the administration of payroll and programs.

Provide reports as requested to assist in determining the bargaining strategies.

Work with labor relations to calculate back pay.

Assist with system testing when new rules have to be created or any of the existing rules need to be modified.

Adhere to the rules, regulations, collective bargaining agreement and policies of the Authority.

Respond to inquiries from employees, vendors and or co-workers in a courteous and professional manner.

Perform all other duties and projects that may be assigned.

Minimum Requirements & Qualifications

Bachelor's degree from an accredited institution in Business Administration or related field.

Four (4) years of experience supporting the administration of retirement plans, account/data reconciliation, data analysis, and the extraction of large data sets and using MS Access to build reports using MS Excel, Power Query, Power Pivot, and pivot tables.

Payroll automation experience with PeopleSoft or other major payroll/HRIS/financial platform - transportation, nursing/medical, other areas with complex scheduling a plus.

Effective organizational, analytical, time management and multi-tasking skills.

Proficient with Microsoft Office skills including but not limited to Excel Power Query and Access.

Must effectively communicate with customers, MBTA and State Payroll teams, employees and vendors.

Ability to provide internal and external customers with a courteous and professional experience.

The ability to pass the MBTA Advanced Excel and Access tests.

Substitutions Include

A High School Diploma or GED with an additional seven (7) years of directly related experience substitutes for the bachelor's degree requirement.

An associate's degree from an accredited institution and an additional three (3) years of directly related experience substitutes for the bachelor's degree requirement.

A master's degree in a related subject substitutes for two (2) years of general experience.

A nationally recognized certification, or statewide/professional certification in a related field substitutes for one year of experience.

Preferred Experience and Required Skills

Additional years of experience in payroll.

Experience with Commonwealth's Information Warehouse (CIW).

Experience with Tableau.

Experience working in payroll in the public sector.

Transportation, nursing/medical, other industries with complex scheduling.

Process design/redesign experience from program implementation at large diverse organization and/or consulting.

Data/financial analysis with large data sets, including reporting, visualizations, findings/recommendations.

Job Conditions:

Ability to effectively read, comprehend, communicate, and respond to instructions, orders, signs, notices, inquiries, etc. in English.

Be at least eighteen (18) years of age, except if participating in an approved high school internship / co-op program.

Ability to commute to assigned work locations in the Boston, MA metro area, as required by the role.

Ability to provide internal and external customers with courteous and professional experiences.

Ability to work effectively, independently, and as part of a diverse workforce team (or supervise, if required).

Ability to uphold the rights and interests of the MBTA while building and maintaining effective relationships with employees and co-workers.

Ability to adhere to rules, regulations, collective bargaining agreements (if applicable), and policies of the MBTA, including the EEO, anti-discrimination, anti-harassment, and anti-retaliation policies.

Have a satisfactory work record for the two (2) years immediately prior to the closing date of this posting (unless if current student or recent graduate), including overall employment, job performance, discipline, and safety records (infractions and/or offenses occurring after the closing of the posting and before the filling of a vacancy may preclude a candidate from consideration for selection).

Ability to pass a Criminal Offender Record Information (CORI) check, comprehensive background screening, and / or medical Clinic screening, potentially including a physical examination and drug and alcohol screenings.

Ability to work all shifts and / or locations assigned, directed, or necessary for this position, including (for some transit / operations roles) up to twenty-four (24) hours per day, seven (7) days per week as necessary to accommodate severe weather conditions, emergencies, or any other circumstances that may potentially impact service or the safety of service.

Intern / co-op staff must be enrolled full or part-time in an accredited educational program and maintain a cumulative GPA of at least 2.5 for the entire duration of the internship / co-op. Additionally, interns / co-ops must have valid work authorization and U.S. Social Security Number prior to starting their positions and throughout the duration of their program.

Disclaimers and Definitions:

General Disclaimer: The statements contained in this job description are intended to describe a summary, general nature, and complexity of typical job functions and do not represent an exhaustive list of all duties, tasks, and responsibilities required of staff assigned to this position.

Application Completion: It is each applicant’s responsibility to ensure application details are entered completely and correctly, including updated work and education histories (past and current). Incomplete applications may not be considered. Attachments do not substitute for application fields. Recruitment team does not have access to existing employee data / history.

Application Deadlines: Applicants should apply as soon as possible, as the MBTA may stop considering applicants after a sufficiently large applicant pool is established.

Work Environment: The physical demands and work environment characteristics described here-in are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions. See job description for role-specific requirements.

Work Eligibility: Although the MBTA is an Equal Opportunity Employer, all employees must be legally authorized to work in the United States for any employer and on an unrestricted basis (the MBTA does not sponsor non-US citizens). However, if you have an unrestricted work authorization, or sponsored by a separate entity, you are welcome to apply for open positions. International students taking part in CPT / STEM / OPT programs through a university are eligible for internships and co-ops with the MBTA, but a valid work authorization and U.S. Social Security Number are required prior to starting work. In compliance with federal law, all persons hired will be required to complete a Form I-9 to verify their identity and eligibility to work in the U.S.

Interviews: Candidates should ensure they arrive on time, are prepared, can remain for the duration, and if remote, are in a quiet place without distraction, for the interview. Candidates who do not attend their interview without advance authorization, including an email confirmation of a rescheduled time/date from Human Resources, will be considered a no-show and disqualified from consideration for the position. Related to rescheduling, on a one-time basis, and due to something emergent, you may be allowed to reschedule the interview. In addition, Human Resources may require documentation supporting the request. However, should you need to reschedule, you will need to contact your Recruiter directly by email.

Safety Sensitive Positions: Employees working in this classification will be subject to periodic physical examinations plus random drug and alcohol testing.

On-call or 24/7 Positions: Employees working in this classification must be available to respond to page / text / call and report to work as determined by assigned department or the Authority.

Essential / Emergency Staff: During declared "states of emergency," employees working in this classification are required to report to work for their assigned work hours or as directed by management.

ADA Accommodations: The MBTA makes reasonable accommodations for applicants with disabilities. If you require an accommodation during this process, please contact the MBTA's ADA Unit at or .

Diversity, Equity, and Inclusion: The MBTA is an Equal Employment Opportunity Employer. For terms, descriptions, and definitions related to diversity, equity, inclusion, veteran status, and immediate family members that you may find on the application form, please visit mbta.com/careers-app-definitions.

Intern / Co-Op / Fellow Benefits: Employees taking part in an internship, co-op, or fellowship at the MBTA are eligible to receive accrued paid sick leave as well as a monthly transportation pass, based on city from which the employee commutes to work, at no cost. However, no additional benefits are currently offered for interns, co-ops, or fellows. PDN-9f86ec0f-3cce-48c9-8087-e1a7f758b3ab

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