Auto Claims Property Damage Supervisor

Job Description

Are you unhappy at your present job?

Are you going nowhere in your current position?

Is it time for a change?

Are you an experienced Auto Claims Supervisor looking to join a growing company where you will be rewarded for your hard work, and have future upward career growth opportunities?

Or

Are you a seasoned Auto Claims Adjuster looking for that next step in your career to share your knowledge and lead a team of adjusters?

If you answered YES to the above, it's time to talk to First Chicago Insurance Company!

We offer:

First Year Hiring Bonus (for direct applicants)

Competitive Salaries

Excellent benefits

Growth opportunities!

Apply only if you consider yourself a career professional who loves to work, because we work hard here!

Position Description:

The Property Damage Supervisor is responsible for oversight of the overall productivity and personnel of the Property Damage Coverage Unit. Scope of the position includes ensuring compliance with State mandated claims handling guidelines, understanding of policy language and coverages, as well as assuring proper investigation and conclusions of claims. Position also includes, monitoring production, staff development and the quality of files assigned to the Unit.

DUTIES & RESPONSIBILITIES:

Lead, motivate, and provide direction to the unit adjusters

Conduct file and diary reviews for the purpose of monitoring adjuster's work and to assure appropriate documentation is available, fair claim settlement practices are followed, and company quality standards are maintained

Place appropriate authority level on claim files based upon determination of coverage, investigation of facts and approve settlement checks within authority

Review reports and support the implementation of procedures which improve overall claim settlement process, customer service levels, and ensure that desired quality and quantity levels are maintained

Oversee the implementation and monitoring of procedures to assure effectiveness and compliance

Determine training needs of the department / unit, establish and participate in programs to ensure training needs of personnel and processes

Identify Systems issues / concerns and make suggestions for enhancements

Manage the administrative functions of the unit which include:

Review, provide direction and assign new losses

Setting performance objectives and monitoring performance results

Conduct performance appraisals

Daily review of files for payment approvals over adjuster authority and the transfer of files to appropriate areas (SIU, Litigation, Total Loss, Subrogation, etc.)

Conduct unit meetings

Review and respond to Department of Insurance inquiries

Review and direct claim activity on customer inquiries

Assure all compliance and customer service regulations / initiatives are met

*Seeking local candidates to work in either our Bedford Park location, approximately one mile south of Chicago Midway Airport, or our Oak Brook location.

QUALIFICATIONS REQUIRED:

5+ years auto liability claims experience

Prior Supervisory experience over Auto Adjuster preferred

Strong technical and administrative background in auto claims handling

Ability to work independently on technical and administrative matters in accordance with company policy and procedures

Background in personnel selection, goal setting, monitoring and communicating performance

Good leadership, training and development skills.

Excellent communication, interpersonal and organizational skills

Ability to pass written examinations where required by state statutes to become a licensed claim adjuster / supervisor

First Chicago Insurance Company provides a competitive benefits package to all full- time employees. Following are some of the perks First Chicago employees receive:

Competitive Salaries

Commitment to your Training & Development

Medical and Dental and Vision Reimbursement

Short Term Disability/Long Term Disability

Life Insurance

Flexible Spending Account

Telemedicine Benefit

401k with a generous company match

Paid Time Off and Paid Holidays

Tuition Reimbursement

Wellness Program

Fun company sponsored events

And so much more!

Estimated Compensation Range: $65k/year-$85k/year*

*Published ranges are estimates. Offered compensation will be based on experience, skills, education, certifications, and geographic location. In addition, starting salary may vary by position depending on whether the position is in-office, hybrid or remote.

Job Posted by ApplicantPro

Full-time

Hybrid remote