Loan Processor I

ECDI is a nonprofit organization, dedicated to serving small business owners. Our goal is to ensure that every entrepreneur has access to funding and the business mentoring services they need to succeed and help their communities flourish.

We're based in Columbus, with offices in Cleveland, Cincinnati, Akron, Portsmouth, Toledo, and Dayton. For small business clients in Ohio, Kentucky and Indiana, we serve as a one-stop resource center.

Our Recruiting Process:

20-minute call with recruiter

60-minute video call with panel interview

Job offer ECDI is looking for a Loan Processor I for Columbus headquarters.

Reporting to the Manager of Loan Processing and Compliance, the Loan Processor l, is responsible for accurately processing complex loan files from application through approval. This role collaborates with Relationship Managers and Loan Closing Specialists to gather required documentation, enter and monitor data in loan systems, and ensure all program requirements are met before and after closing. The Loan Processor I applies knowledge of specific loan programs including SBA Microloans and Community Advantage loans and coordinates with Treasury on loan allocations and disbursements.

This position is a hybrid role with required time spent in-office, according to manager direction and business need.

The starting annual salary range for this position is $46,000 to $60,000. Candidates for this position must be located in the Central Ohio Area.

Responsibilities:

During the Loan Process:

Originate, build, check, and process compliant loan files and associated loan documentation.

Monitor flow of loan applications through the lending department systems.

Research and review credit and title reports for credit worthiness of loan applications.

Coordinate with Relationship Managers to gather all information and documentation per loan program requirements within provided timelines.

Accurately enter and maintain application information in internal filing systems for loan documentation.

Submit completed files for Underwriting in a timely manner.

Ensure loan approval documents and other requirements for closings are collected prior to scheduling closings per SBA requirements.

Review and complete loan background checks in a timely and efficient manner.

Ensure all data points are entered accurately in all systems immediately after review. This includes but is not limited to Salesforce and each credit memorandum.

Ensure all documentation is placed in the correct folder immediately upon receiving them. After the Loan Process:

Ensure proper documentation is in place after closing.

Collaborate with the Treasury team to disburse timely and allocate funds. Other Responsibilities:

Maintain a thorough working knowledge of and adhere to all ECDI policies and procedures.

Participate in meetings and provide feedback for improvement for the department.

Perform other related activities, as required, to assure department and organizational success. Minimum Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required.

Knowledge, Skills, and Abilities:

Comprehensive knowledge of standard office practices, procedures, equipment, and techniques

Ability to read, interpret, and analyze credit reports.

Computer Skills

Extensive experience with and knowledge of computer operation in Microsoft Windows; extensive experience with Microsoft Office Suite (Word, Excel, Outlook, etc.).

Proficient understanding of databases or CRM systems required.

Experience with Down Home Loan system a plus. Education and Experience:

High school diploma required; Associates degree in Finance, Accounting, or Business preferred

One to three (1-3) years or loan processing or loan closing experience in the financial industry required.

One to three (1-3) years of customer service and/or administrative experience required.

Small Business Administration (SBA) lending program knowledge or experience, particularly with Community Advantage or Microloan programs, is highly valued. Certifications and Licensures:

Notary license preferred. Other Requirements:

This position is a hybrid role with required time spent in-office, according to manager direction and business need.

Occasional after hours and travel required.

Must have access to transportation in order to travel to and from the office.

Typically, the employee must be able to remain in a stationary position 50% or more of the time. The person in this position will occasionally move about inside the office to access file cabinets, office machinery, etc., and operate a computer and other office productivity machinery such as a copy machine and computer printer. Positions self to move items up to 15 pounds, such as printer paper boxes across the office as needed. Requests for reasonable accommodations will be considered.

Must avoid risks found in the typical office setting, which is adequately lighted, heated, and ventilated, e.g., safe use of office equipment, avoiding trips and falls, observing fire regulations, etc.

Requests for reasonable accommodations will be considered. Benefits

ECDI offers a holistic benefits package that reflects how much we value our employees. Benefits include:

Healthcare (including qualified dependents)

Health Reimbursement Arrangement (HRA)

Dental Coverage

Vision Coverage

Pet Benefits

Life Insurance, short-term disability, long-term disability

401(k) Plan

A generous time off package

Take your Birthday off - Its paid!

Hybrid Environment (during business hours)

ECDI is a Public Service Loan Forgiveness (PSLF) qualified employer.

Hybrid remote/in-office #LI-Hybrid

Pay Range: $46,000 - $60,000 per year