Medical Interpreter -Korean/English - PRN (As )- Washington DC

The Medical Interpreter will provide language interpretation services to patients, families and staff in critical, acute,

or chronic medical situations as needed. The Medical Interpreter will provide services in person, telephonically or via video remote to assist patients and families in their interactions throughout the hospital.

Minimum Education

Bachelor's Degree or equivalent years of experience. (Required)

Minimum Work Experience

1 year Experience as interpreter for individuals in critical situations. (Required)

Required Skills/Knowledge

Successfully pass the Interpreter Skills Assessment, or equivalent, provided by CNH. (Required)

40-hour Medical Interpreter Training Course Completion (must have proof of certificate from a reputable training institution). (Required).

Bilingual capability English/Korean Medical Interpreter

Understands medical terminology.

Functional Accountabilities

Patient Care

Facilitate communication among patients, families, and staff.

Interpret directly and accurately, without omissions, addition or interference with communication.

Manage assignments independently without close supervision; maintain professional role and sensitivity during critical medical and/or psychosocial situations; respect all parties in the discussion and their individual roles.

Set limits appropriately; maintain professional boundaries as interpreter; maintain patient, family and staff rights to confidentiality privacy .

Translate quickly and accurately patient-specific discharge instructions, physician and nursing instructions, and care instructions.

Staff Interpretation Services

Educate staff in use of interpreter and available interpretation services.

Communicate with staff about staff needs and patient/family needs.

Set appropriate limits.

Advocate for patients/families with staff to facilitate continuity of care.

Assist staff to become increasingly culturally sensitive.

Administrative

Effectively coordinate and schedule interpretation requests

Prepare daily schedules for interpretation assignments

Keeping and organizing interpretation requests and reports

Accurately document interpretation assignments in all systems and databases used and required by the program

Perform dispatching duties for the Language Services program as assigned

Organizational Accountabilities

Organizational Accountabilities (Staff)

Organizational Commitment/Identification

Anticipate and responds to customer needs; follows up until needs are met

Teamwork/Communication

Demonstrate collaborative and respectful behavior

Partner with all team members to achieve goals

Receptive to others’ ideas and opinions

Performance Improvement/Problem-solving

Contribute to a positive work environment

Demonstrate flexibility and willingness to change

Identify opportunities to improve clinical and administrative processes

Make appropriate decisions, using sound judgment

Cost Management/Financial Responsibility

Use resources efficiently

Search for less costly ways of doing things

Safety

Speak up when team members appear to exhibit unsafe behavior or performance

Continuously validate and verify information needed for decision making or documentation

Stop in the face of uncertainty and takes time to resolve the situation

Demonstrate accurate, clear and timely verbal and written communication

Actively promote safety for patients, families, visitors and co-workers

Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance