Customer Service Advisor

Benefits:

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Health insurance

Paid time off

Training & development

Vision insurance Job Summary

As a Customer Service Advisor, you will help Fausak Tires & Service achieve its goals by delivering best in class customer service. You will be responsible for knowing our full product & service line, how to best service our customers and how to successfully work with your team members to achieve the locations goals.

Responsibilities

Receive & deliver on customer requests (Both phone & in person)

Effectively understand customer requests

Clearly communicate promise times

Help manage the daily schedule

Create a professional environment that builds rapport and puts customers at ease

Answer customer questions about their service requests & needs

Use strong service skills to complete the sales process while maintaining a high level of customer satisfaction Qualifications

High school diploma or GED equivalent is required; bachelor's degree is preferred

Valid state-issued driver's license and clean driving record is required

Prior sales experience in a dealership or showroom setting is preferred

Basic computer skills

Speak, Read and Write in English

Compensation: $45,000.00 - $65,000.00 per year

Our mission is to provide customers with the most professional tire and auto service in the industry and we know that's not possible without an awesome team. We're seeking dedicated and hardworking team members who strive for growth while exceeding our customers expectations.